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4.3 out of 5

"We stayed just two nights and found this the best option for location (near the BART for transit to SFO) and comfort and price. We were in SF to visi ... " More

By a verified traveler on Sat 03 Mar 2018

Hotel Description

Family-friendly 4-star hotel near Aquarium of the Bay

Heart of San Francisco

At this Downtown San Francisco hotel, you'll be well placed to visit SHN Curran Theatre and Powell and Market Cable Car Turnaround, both steps away. Westfield San Francisco Centre and Moscone Convention Center are also within half a mile (1 km).

Nightclub, dining

A nightclub, a 24-hour health club, and a restaurant are all featured at this romantic hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the indoor pool and perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 532 guestrooms also offer free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and coffee/tea makers.

Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$186* Per night/room Nov 3 - Nov 4

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Imperial Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Nikko San Francisco ratings based on 172 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Nikko San Francisco

Everyone (25) Couples (2) Family (2)
4 out of 5
It was an OK experience staying at this hotel. Staff could've been better.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Oct 2, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you for your rating and feedback of Hotel Nikko. By your review we can see that we have areas that we can improve on. We take all our guest feedback seriously and want you to know that we will address your concern in regards to our service. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you for your great rating of Hotel Nikko. We are very pleased to see that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

5 out of 5
We always stay at the Nikko when visiting in San Francisco or Tokyo. We wont stay anywhere else.

Posted by , from Denver on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Anna Marie Presutti- General Manager

Dear TR, Thank you for your wonderful rating of Hotel Nikko. We appreciate your loyalty the Nikko Brand. We look forward to welcoming you back in the very near future when your travels take you back to San Francisco. Thank you for staying with us TR. May you always have safe travels. Anna Marie Presutti- General Manager

4 out of 5

Posted by on May 31, 2019

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Comment from Hotel Management

Jul 6, 2019 by Anna Marie Presutti- General Manager

Good day, Thank you very much for your fantastic rating of Hotel Nikko. We are so pleased to see that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us.

5 out of 5
Nikko is beautiful, clean, quiet, and everyone there does everything they can do to make you happy. It is the best.

Posted by on May 31, 2019

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Comment from Hotel Management

Jul 18, 2019 by Anna Marie Presutti- General Manager

Good day, I know it has been over two months since your last visit but we wanted to say thank you for your wonderful feedback of Hotel Nikko. Thank you so much for staying with us and look forward to welcoming you back in the very near future. Safe travels always!

1 out of 5
I lost all my money for a might’s stay because I didnt pay close enough attention to the dates. Neither hotel nor this website made any allowance to refund me. I wont book online again. Ost us $400.

Posted by on May 29, 2019

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4 out of 5

Posted by on May 13, 2019

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5 out of 5

Posted by on May 12, 2019

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4 out of 5

Posted by on May 7, 2019

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4 out of 5
The hotel was quite nice. The location is not ideal unless you want to shop downtown

Posted by on May 5, 2019

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About the Hotel Nikko San Francisco

Location 222 Mason St, San Francisco, CA 94102

Property Features

As a guest of Hotel Nikko San Francisco, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A nightclub, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Nikko San Francisco. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 532 guestrooms or units
  • 25 levels
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1987
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.9 km / 14.2 mi)
  • Train station: San Francisco 4th and King Station (2 km / 1.2 mi)
  • Metro station: Powell St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Nikko San Francisco offers 532 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Anzu Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Kanpai At the Nikko - This lobby lounge serves light fare only. Happy hour is offered.

Feinsteins - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Early check-in/ Late check-out is allowed for a fee and subject to room availability. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property charges USD 6 per package for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day
  • Resort fee: USD 33.78 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nikko
  • Hotel Nikko San Francisco
  • Hotel San Francisco Nikko
  • Nikko Hotel
  • Nikko Hotel San Francisco
  • Nikko San Francisco
  • Nikko San Francisco Hotel
  • San Francisco Hotel Nikko
  • San Francisco Nikko
  • San Francisco Nikko Hotel
  • Nikko Francisco Francisco
  • Hotel Nikko San Francisco Hotel
  • Hotel Nikko San Francisco San Francisco
  • Hotel Nikko San Francisco Hotel San Francisco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.