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"Most staff was helpful, except for a few individuals. Customer service was excellent. Good location. " More

By a verified traveler on Tue 31 Jul 2018

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$186* Per night/room Sep 5 - Sep 6

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

3-star Edwardian hotel near San Francisco Museum of Modern Art

City center stay

A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. Also, Warfield Theater is within half a mile (1 km) and San Francisco Museum of Modern Art is within 2 miles (3 km).

Business services

Free WiFi in public areas, express check-out, and a computer station are available at this hotel. Business travelers can take advantage of the 24-hour business center. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Tablet computers, free WiFi

Boasting tablet computers, the 153 guestrooms also offer free WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include 24-hour room service and premium bedding.

King George Hotel - A Greystone Hotel ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for King George Hotel - A Greystone Hotel

Everyone (4) Business (2)
5 out of 5

Posted by on Nov 25, 2018

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Comment from Hotel Management

Nov 25, 2018 by Minh

Thank you for taking the time to rate our hotel. We appreciate your rating.

4 out of 5
Most staff was helpful, except for a few individuals. Customer service was excellent. Good location.

Posted by on Jul 31, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hans

Thank You so kindly for giving us feedback regarding your recent stay with us! We are delighted that your recent stay was most enjoyed! Come back and visit us very soon for another great stay! Thank you!

1 out of 5
The hotel had a 4 star rating when in reality it should be 1 star. It was under construction, but the worst part was that the rooms did not have AC. They were very hot. I had to keep the windows (with no screens) open all night to try and stay comfortable and the street noise kept me awake most of the night. Terrible place. Never stay there!

Posted by on Oct 28, 2017

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Comment from Hotel Management

Nov 2, 2017 by Ryan Brown FOM

Wow, I apologize for not only not meeting your expectations, but ruining your trip. We will finish our renovations soon, but unfortunately, they do not include adding individual AC units to our rooms. I'll do my best to look into other solutions before the next heatwave so no guest has to experience what you did.

1 out of 5

Terrible!

The room was so smoky, that I got sick. I would not go back or recommend.

Posted by , from PA on Aug 26, 2017

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Comment from Hotel Management

Oct 15, 2017 by Candice Cancino

Dear Lily, I am so sorry that you had a horrific stay! I'm so embarrassed that we were not able to accommodate you with a smoke free room. Sincerely, Candice

3 out of 5

Room and cleanliness was good: False advertise

Pros: The bed was clean and comfortable
Cons: Heating, Phone service, keeping up with web advertisements
Location: San Francisco , I work out here a few days out of the week and regularly stay in hotels when out here.
4/10/2017 I had gone on a third party to book my hotel stay hours prior to actually coming in and it took 45mins to actually finish the checking in process. On this web page with the third party, it advertised that a complimentary sparkling wine bottle would come with no extra charge when booking the room. It did call my attention when booking and moved forward with the booking. I came to the room thinking it would be in the room already, nothing. I was fine with just calling the front desk for room service to ask if I was still going to receive the bottle, no answer. I gave it a few more minutes just incase they were a little busy with check-ins. The phone continued to ring with no answer. I'm not picky usually but with a stressfull I was looking forward to that bottle and relaxing. It was a rainy night as well as cold and the heater was not working, Wish front desk would've been more available to answer phones calls so that they could've helped with that too. The bed and room were comfortable, But was a cold night. If I come back I hope my stay is different. Thank You

Posted by , from San Francisco on Apr 12, 2017

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Comment from Hotel Management

Apr 17, 2017 by candice cancino

Dear Victoria, Thank you for your feedback. I'm so very sorry that you had a stressful experience and there was a delay in receiving your gift. We will work hard to fix the issues you experience. I do hope you can forgive us and give us a second chance.

5 out of 5

Convenient Business Stay

This was easy to get to and completely served my needs.

Posted by , from Belton, Texas on Jul 23, 2016

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About the King George Hotel - A Greystone Hotel

Location 334 Mason Street, San Francisco, CA 94102

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 550 square feet (51 square meters). The business-friendly King George Hotel - A Greystone Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This Edwardian San Francisco hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 9 levels
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Built in 1912
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: San Francisco Intl. Airport (SFO) (22.6 km / 14 mi)
  • Train station: San Francisco Station (2.1 km / 1.3 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.2 km / 0.1 mi)

Room Amenities

King George Hotel - A Greystone Hotel offers 153 accommodations with tablet computers and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Tablet
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Each guestroom is kept vacant for a minimum of 72 hours between bookings

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King George Hotel Greystone Hotel San Francisco
  • King George Hotel Greystone Hotel
  • King George Union Square
  • King George Hotel San Francisco
  • King George San Francisco
  • King George Greystone San Francisco
  • Hotel King George
  • King George Greystone
  • King George A Greystone
  • King George Hotel - A Greystone Hotel Hotel
  • King George Hotel - A Greystone Hotel San Francisco
  • King George Hotel - A Greystone Hotel Hotel San Francisco
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.