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4.7 out of 5

"Overall nice staff, very helpful. No special amenities but nice hotel, good location. " More

By a verified traveler on Mon 19 Aug 2019

Hotel Description

5-star luxury hotel near San Francisco Museum of Modern Art

City center retreat

Within a 10-minute walk of this Downtown San Francisco hotel, you'll find 555 California Street and SHN Curran Theatre. Embarcadero Center and Westfield San Francisco Centre are also within half a mile (1 km).

Luxury amenities

A full-service spa, a fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

WiFi, Smart TVs

The 336 guestrooms feature thoughtful touches like bathrobes and slippers, while sitting areas and coffee/tea makers offer the conveniences of home. Smart TVs come with cable channels, and other amenities include WiFi and 24-hour room service.

Room, 1 King Bed, Non Smoking ((Delete))

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ritz-Carlton, San Francisco ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, San Francisco

Everyone (9) Couples (1) Family (2)
2 out of 5
Other hotels like the St. Regis are nicer, cleaner and the amenities surpass this hotel. So disappointed with our check in they were one hour late and no special perks for kids at check in. So not worth the price. Pretty much over priced for no special reason. There was hair in my shower and on the sink when I finally was allowed in my room. I can’t believe I paid so much for a regular old hotel.

Posted by , from Fresno on Feb 17, 2020

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5 out of 5
Overall nice staff, very helpful. No special amenities but nice hotel, good location.

Posted by on Aug 19, 2019

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5 out of 5

Posted by on Jul 5, 2019

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5 out of 5
Nice historical place near Chinatown. The staff members were courteous and professional. The room was pleasantly adequate considering the hotel is in the heart of SF.

Posted by on Jul 4, 2019

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5 out of 5
Great staff and rooms we will be back to San Fran and we will be staying at the Ritz

Posted by on Jan 3, 2019

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5 out of 5

Nice hotel in a great location!!

I was able to walk to many great restaurants and cable car was a block away!!

Posted by , from NewJersey on Sep 11, 2017

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5 out of 5

The Best!

From the moment we arrived to the minute we left everything was perfect!

Posted by on Jul 29, 2016

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5 out of 5

Marvelous

Location, staff , quality, venue all fantastic. We didn't want to leave our suite. It was my boyfriend, so staying at the Ritz and seeing a play was fantastic. When staff found out it was his birthday he recieved a booth day card and a bottle of wine from the staff. They pay attention to detail.

Posted by , from Danville, CA on Jan 25, 2016

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3 out of 5

exactly same setup n modeling as Fairmont

i expected more of a pampering atmosphere but all i got is a sofa middle down mattress, but the staff is very helpful n friendly

Posted by on Jan 9, 2016

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5 out of 5

Great Stay

Pros: The staff.
Cons: Valet wait time, a 15 minute notice is needed.
Location: There was lots of Asian gift stores and there were bars and restaurants in walking distance of the hotel.
This was my first stay at the Ritz Carlton in San Francisco and it definitely lives up to it's name. The staff was friendly and courteous, they made it a point to learn your name. The room was very comfortable. If there was one negative it's that there is no self parking which makes it difficult to just grab something you may have forgotten out of your car, they require about a 15 minute notice in order to get your car to you. But all in all I would say this was one of the nicest stays we've had in San Francisco.

Posted by , from Lancaster, ca on Dec 7, 2015

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About the The Ritz-Carlton, San Francisco

Location 600 Stockton St, San Francisco, CA 94108

Renovations + Closures

This property is closed from April 9 2020 to January 14 2021 (dates subject to change).

Property Features

The Ritz-Carlton, San Francisco offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. There are 15 meeting rooms available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, San Francisco. Parking is available for a fee. This 5-star San Francisco hotel is smoke free.

  • 336 guestrooms or units
  • 2 bars or lounges
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.6 km / 14.7 mi)
  • Train station: San Francisco Station (2.4 km / 1.5 mi)
  • Metro station: California St & Stockton St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, San Francisco offers 336 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 46-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 11:30 AM.

Parallel 37 - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa L’OCCITANE by the Bay. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 30 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 34.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 75.00 per day (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel San Francisco
  • Ritz-Carlton San Francisco
  • San Francisco Ritz-Carlton
  • Ritz-Carlton San Francisco Hotel
  • San Francisco Ritz Carlton
  • Ritz San Francisco
  • The Ritz-Carlton Hotel San Francisco
  • The Ritz Carlton, Francisco
  • The Ritz-Carlton, San Francisco Hotel
  • The Ritz-Carlton, San Francisco San Francisco
  • The Ritz-Carlton, San Francisco Hotel San Francisco

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.