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4.0 out of 5

"Booked two queens, received a king. Otherwise, great facility " More

By a verified traveler on Sun 03 Feb 2019

Hotel Description

3.5-star hotel near Winchester Mystery House

Near the airport

Your stay at this West San Jose hotel places you within 3 miles (5 km) of Winchester Mystery House and Santana Row Shopping Center. Apple Campus and Santa Clara University are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. A lobby fireplace, dry cleaning, and luggage storage are also on offer.

Free Internet, digital TV

The 80 guestrooms offer free WiFi and free wired Internet, TVs with digital channels, and premium bedding. Other amenities include rainfall showerheads, coffee/tea makers, and free local calls.

aloft, Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Savvy Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Savvy Room, 1 King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

aloft, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft San Jose Cupertino ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft San Jose Cupertino

Everyone (6)
3 out of 5
Booked two queens, received a king. Otherwise, great facility

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 4, 2019 by Mariam G.

Thank you for reviewing our hotel. We appreciate the feedback and hope to see you again.

5 out of 5

New and clean

Perfect for a short stay. Very simple room but new and clean. Stay away from the rooms at the end of the hall, housekeeping staff is very loud early and late in the day. Not as pretty as some other aloft locations, this is a old hotel that is renovated. Overall a great experience.

Posted by , from los angeles on Dec 20, 2016

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5 out of 5

Aloft ... Ahead of the rest

Having never stayed at an Aloft hotel before, we were a little skeptical; however, that was thrown to the wind when we arrived. The lady working at night was wonderful and spent the time checking us in and discussing the details and things to do instead of letting the silence overtake us. The accommodations were great and we were quite surprised by the modernness of the hotel. Altogether, 5 stars!

Posted by on Sep 10, 2016

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5 out of 5

Excellent Choice

Pros: Everything!
Cons: Maybe when stating restaurant on site, be a bit clearer that it is not a full restaurant. The only thing about the room was the bathroom door squeaked
Location: I can really say because we were just there for the night and once arriving, we stayed in.
We just needed a hotel after having a long day of meetings in San Jose. I chose this hotel because of the price, it stated that there was a restaurant/bar/lounge on site. The restaurant was more "pub" fare, such as fries, hamburger. The staff was wonderful! The beds were so comfortable! And one other thing we really liked. There was no carpet, all hardwood.

Posted by , from Willits, CA on Nov 17, 2015

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4 out of 5

Visiting family for the weekend.

Looks like they had done some recent renovations. Floors where faux hardwood but looked nice. Room was clean and comfortable for my family of four. The bathroom was a nice size. Only one sink located inside bathroom, which made it a little difficult getting ready. No towel racks in bathroom, only space under sink. Lots of wall space for it but maybe they hadn't finished renovating. It was quite and central to where we wanted to be. Would stay again.

Posted by , from Ventura, CA on Sep 2, 2015

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3 out of 5

Not sure if I'd return again

Pros: Pool cabanas, Staff very friendly and helpful. Lobby reception to Housekeeping. Chamber maid from Peru (sorry, forgot her nameMOST NICE. Did GREAT job
Cons: Make tub surface SAFER, less slippery. Your shower/tub is very slippery (#227) and UNSAFE. SEE ABOVE-YOU DON'T PROVIDE ENOUGH SPACE TO WRITE
Your Hotel is undergoing refurbishment, which is OK, I understand. However, couple of constructive comments. Your shower/tub is very slippery (#227) and UNSAFE. The sheets are very uncomfortable and like SANDPAPER--heavy starch--REALLY???!! Your Lobby Main entrance door isn't USER FRIENDLY if your hands are full and cannot easily open. Cannot easily come back into hotel from pool--card-key door is VERY HEAVY to OPEN from Outside--doesn't meet Handicap "pull requirements". Pool furniture much too LOW to the ground--very uncomfortable to sit on and get out of. Pads very dirty. Pool UNHEATED and advertised as "Heated". Phone and TV remote FILTHY. Window blinds don't effectively block sunlight from room.

Posted by , from Los Angeles on May 26, 2015

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3 out of 5

Had a problem with credit cards in the beginning, but the problem was solved.

Pros: Quiet
Better places to stay for the price. Moorpark Hotel is a short drive to Santana Row, but it is too far to walk to anywhere. You will need transportation if you stay here. Router for Internet was so slow, we could not get the Internet to work. Breakfast was NOT free. However, parking is free. Applebees and Tony Romas are right next door.

Posted by , from Arizona on Mar 3, 2013

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About the Aloft San Jose Cupertino

Location 4241 Moorpark Ave, San Jose, CA 95129

Renovations + Closures

This property is closed from March 18 2020 to September 14 2020 (dates subject to change).

Property Features

WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1120 square feet (104 square meters) and includes conference space. The business-friendly Aloft San Jose Cupertino also features multilingual staff, concierge services, and a fireplace in the lobby. Self parking is free. This 3.5-star San Jose hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 1120 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2001
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Santa Clara Station (6.1 km / 3.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Aloft San Jose Cupertino offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium digital television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive smart lock details.

Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 3:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moorpark Hotel
  • Moorpark Hotel Joie de Vivre Boutique Hotel
  • Moorpark Hotel Joie de Vivre Boutique Hotel San Jose
  • Moorpark Joie de Vivre Boutique
  • Moorpark Joie de Vivre Boutique San Jose
  • Four Points Sheraton Cupertino Hotel San Jose
  • Four Points Sheraton Cupertino Hotel
  • Four Points Sheraton Cupertino San Jose
  • Four Points Sheraton Cupertino
  • Moorpark Hotel San Jose
  • Aloft San Jose Cupertino Hotel
  • Aloft San Jose Cupertino Hotel
  • Aloft San Jose Cupertino San Jose
  • Aloft San Jose Cupertino Hotel San Jose

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.