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"Only spent a night at the hotel. So no experience with the area " More

By a verified traveler on Sat 28 Aug 2021

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Hotel Description

3-star hotel near SAP Center at San Jose

In San Jose

With a stay at this well-placed hotel, you'll be half a mile (1 km) from SAP Center at San Jose and within 2 miles (3 km) of San Jose State University. San Pedro Square and San Jose Center for the Performing Arts are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A computer station, luggage storage, and laundry facilities are also on offer.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and hair dryers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Dec 1 - Dec 2

Room, 2 Queen Beds (No Jacuzzi Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Single Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (No Jacuzzi Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arena Hotel ratings based on 37 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arena Hotel

Everyone (20) Couples (5) Family (10)
4 out of 5
ok

Posted by on Sep 2, 2021

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5 out of 5
Only spent a night at the hotel. So no experience with the area

Posted by on Aug 28, 2021

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4 out of 5

Posted by on Aug 15, 2021

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3 out of 5
The area is not great.

Posted by on Jun 28, 2021

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5 out of 5
Was close, but not too close, to the airport

Posted by on May 1, 2021

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3 out of 5
We loved the free parking right at the hotel! We appreciated when we first checked into our "non-smoking" room and it smelled like smoke they switched it right away. We didn't love how long it took to check in even though only one person was ahead of us in line. We didn't love how they didn't even offer a "to go" breakfast due to Covid even though breakfast was supposed to be included. We didn't love how the bottom of our bathtub was very dirty with sand and shoe prints when we checked into our room and we had to clean it with towels before we could take showers.

Posted by on Apr 25, 2021

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4 out of 5
Location and accessibility to restaurants and stores.

Posted by on Apr 2, 2021

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3 out of 5
Customer Service including housekeeping were exceptional.

Posted by on Dec 8, 2020

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4 out of 5
Nice location Very happy with the service .

Posted by , from CA on Oct 23, 2020

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1 out of 5

Posted by on May 26, 2020

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Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Restaurant

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Restaurant

Property Features

Arena Hotel offers its guests complimentary newspapers in the lobby, laundry facilities, and a front desk safe. A computer station is on site and WiFi is free in public spaces. Free self parking is available. This 3-star San Jose hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Jose Diridon Station (0.7 km / 0.4 mi)
  • Metro station: San Jose Diridon Tram Stop (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Arena Hotel offers 89 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arena Hotel
  • Arena Hotel San Jose
  • Arena San Jose
  • Arena Hotel Hotel
  • Arena Hotel San Jose
  • Arena Hotel Hotel San Jose

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.