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 San Jose •1 Room
 San Jose • 1 Room
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Four Points by Sheraton San Jose Downtown

3-star property
211 S First Street, San Jose, CA 1-855-201-7819

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3.5 out of 5
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See all 15 Travelocity Reviews

"it is a great location and close to many venues and restaurants " More

By a verified traveler on Sun 29 Dec 2019

Points Of Interest

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Hotel Description

3-star hotel near San Jose Convention Center

City center stay

At this Downtown San Jose hotel, you'll be well placed to visit San Jose Convention Center and The Tech Interactive, both within a 5-minute walk. San Jose State University and San Jose Museum of Art are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and express check-in are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 86 guestrooms also offer free WiFi and TVs with cable channels. Room service, free newspapers, and free bottled water are also available.

Suite, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton San Jose Downtown ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton San Jose Downtown

Everyone (8) Couples (5) Family (3)
1 out of 5

Posted by on Aug 8, 2020

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5 out of 5
it is a great location and close to many venues and restaurants

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 14, 2020 by JL

Thank you for your feedback. We hope to see you the next time you visit San Jose, CA.

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 19, 2019 by JL

We appreciate your feedback. We hope to see you the next time you visit San Jose, CA Thank you.

4 out of 5
Nice location, in the middle of everything, would stay again.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 1, 2019 by JL

Thank you for the feedback. We hope to see you the next time you visit San Jose, CA

4 out of 5
Our room door shook everytime one of the other 3 neighborig room doors would open, making it sound loke someone was trying to come in our room the whole tine :(

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 1, 2019 by JL

Thank you for the feedback. We hope to see you the next time you visit San Jose, CA

5 out of 5
Construction around the hotel was a bitch but the front desk was very apologetic and even comped us free drinks at the awesome bar!

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 9, 2019 by JL

Thank you for your feedback. We hope to see you the next time you visit San Jose, CA

5 out of 5
Rooms are very nice. Everything looks new. All the employees are incredibly helpful and friendly. The hotel bar was also a nice place to relax and have a drink with friends.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Sep 9, 2019 by JL

Thank you for your feedback. We hope to see you the next time you visit San Jose, CA

3 out of 5
It was not an easy property to get to and much older/dated than it looks in the pictures. The staff were nice for the most part. We were told they upgraded us to a “Delux King” room with a view of the courtyard and partial street view. That was all completely untrue. The room looked out onto the roof of the first floor and if you pressed your face against the far left side of the window you could see and inch or two of the street. They also did not make it clear when we booked that parking is an extra $30 per night. The rooms are very small and dated looking, but it was clean.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by JL

Thank you for your feedback and we apologize for any inconvenience that you experience during your visit with us. We hope you have a wonderful day.

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by ac

We are happy you enjoyed your stay! We hope to see you again soon.

2 out of 5
Nice location. Claustrophobic center room with window onto air duct.

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by ac

Dear Guest, thank you for choosing to stay at the Four Points by Sheraton San Jose Downtown and providing your honest feedback. Providing the highest level of hospitality is our number one priority. We sincerely apologize for not having a great view. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to San Jose,

About the Four Points by Sheraton San Jose Downtown

Location 211 S First Street, San Jose, CA 95113

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (6.6 km / 4.1 mi)
  • Train station: San Jose Diridon Station (1.6 km / 1 mi)
  • Metro station: San Antonio Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton San Jose Downtown offers 86 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points San Jose
  • Four Points Sheraton Hotel San Jose
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  • San Jose Four Points
  • San Jose Four Points Sheraton
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  • Four Points By Sheraton San Jose Downtown Hotel San Jose
  • 4 Points By Sheraton San Jose Downtown
  • Four Points Sheraton San Jose Downtown Hotel
  • Four Points Sheraton San Jose Downtown
  • Four Points By Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose
  • Four Points By Sheraton Jose
  • Four Points by Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose Downtown San Jose
  • Four Points by Sheraton San Jose Downtown Hotel San Jose

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.