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"Nice clean room though small in size. It was a bit noisy. The parking attendant was nowhere to be found when we parked in the designated lot however t ... " More

By a verified traveler on Fri 14 Jan 2022

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Hotel Description

3-star hotel near San Jose State University

City center stay

Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose Convention Center and San Jose State University. San Jose Civic Auditorium and San Jose Center for the Performing Arts are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a terrace, and express check-out are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 86 guestrooms also offer free WiFi and TVs with cable channels. Free bottled water, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Jan 30 - Jan 31

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Four Points by Sheraton San Jose Downtown ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton San Jose Downtown

Everyone (7) Couples (5) Family (5)
4 out of 5
Nice clean room though small in size. It was a bit noisy. The parking attendant was nowhere to be found when we parked in the designated lot however the front desk clerk was able to help with a parking tag.

Posted by on Jan 14, 2022

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Comment from Hotel Management

Jan 18, 2022 by DOS

Thank you for staying with us and for taking the time to provide a detailed review. We appreciate the compliments on cleanliness and helpfulness of the front desk clerk. Our hotel was originally built in 1911 with varying room sizes from cozy little corner rooms to more spacious suites and as you mentioned, our downtown location can be bustling at times. We look forward to welcoming you back for a more favorable guest room experience next time!

5 out of 5
They good and clean

Posted by on Dec 25, 2021

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Comment from Hotel Management

Jan 21, 2022 by DOS

Thank you for your remarks and the high scoring review. Please come back and stay another time!

4 out of 5
Very friendly ,helpful and nice

Posted by on Aug 9, 2021

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4 out of 5
$35 for one overnight parking. Hotel was good but will not stay or recommend this hotel chain because the are taking advantage of the guest by charging such outrageous parking fees.

Posted by on Apr 23, 2021

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Comment from Hotel Management

May 11, 2021 by Four Points by Sheraton staff

Thank you for your feedback. The parking lot is managed by the hotel and not owned, therefore we are forbidden to lower the parking rate. There are other lots in the area that guests may also use. We hope this does not refrain you from returning as our guest again the near future.

1 out of 5

Posted by on Aug 8, 2020

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5 out of 5
it is a great location and close to many venues and restaurants

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 14, 2020 by JL

Thank you for your feedback. We hope to see you the next time you visit San Jose, CA.

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 19, 2019 by JL

We appreciate your feedback. We hope to see you the next time you visit San Jose, CA Thank you.

4 out of 5
Nice location, in the middle of everything, would stay again.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 1, 2019 by JL

Thank you for the feedback. We hope to see you the next time you visit San Jose, CA

4 out of 5
Our room door shook everytime one of the other 3 neighborig room doors would open, making it sound loke someone was trying to come in our room the whole tine :(

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 1, 2019 by JL

Thank you for the feedback. We hope to see you the next time you visit San Jose, CA

5 out of 5
Rooms are very nice. Everything looks new. All the employees are incredibly helpful and friendly. The hotel bar was also a nice place to relax and have a drink with friends.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Sep 9, 2019 by JL

Thank you for your feedback. We hope to see you the next time you visit San Jose, CA

About the Four Points by Sheraton San Jose Downtown

Location 211 S First Street, San Jose, CA 95113

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. There are 2 meeting rooms available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: San Jose Diridon Station (1.6 km / 1 mi)
  • Metro station: San Antonio Station (0.1 km / 0.1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 35.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points San Jose
  • Four Points Sheraton Hotel San Jose
  • Four Points Sheraton San Jose
  • San Jose Four Points
  • San Jose Four Points Sheraton
  • San Jose Sheraton Four Points
  • Sheraton Four Points San Jose
  • Sheraton San Jose Four Points
  • Four Points Sheraton San Jose Hotel
  • Four Points By Sheraton San Jose Downtown Hotel San Jose
  • 4 Points By Sheraton San Jose Downtown
  • Four Points Sheraton San Jose Downtown Hotel
  • Four Points Sheraton San Jose Downtown
  • Four Points By Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose
  • Four Points By Sheraton Jose
  • Four Points by Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose Downtown San Jose
  • Four Points by Sheraton San Jose Downtown Hotel San Jose

You should know

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.