City center stay
With a stay at this Downtown San Jose hotel, you'll be steps from Plaza de Cesar Chavez and Montgomery Theater. San Jose Convention Center and California Theater are also within half a mile (1 km).
Renovated in 2016
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a terrace, and express check-out are also offered.
Jan 18, 2022 by DOS
Thank you for staying with us and for taking the time to provide a detailed review. We appreciate the compliments on cleanliness and helpfulness of the front desk clerk. Our hotel was originally built in 1911 with varying room sizes from cozy little corner rooms to more spacious suites and as you mentioned, our downtown location can be bustling at times. We look forward to welcoming you back for a more favorable guest room experience next time!
Jan 21, 2022 by DOS
Thank you for your remarks and the high scoring review. Please come back and stay another time!
May 11, 2021 by Four Points by Sheraton staff
Thank you for your feedback. The parking lot is managed by the hotel and not owned, therefore we are forbidden to lower the parking rate. There are other lots in the area that guests may also use. We hope this does not refrain you from returning as our guest again the near future.
Jan 14, 2020 by JL
Thank you for your feedback. We hope to see you the next time you visit San Jose, CA.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. There are 2 meeting rooms available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. A complete renovation of Four Points by Sheraton San Jose Downtown was completed in 2016. This 3-star San Jose hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking (surcharge)
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Four Points by Sheraton San Jose Downtown has a restaurant on site.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.