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Hayes Mansion

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
2,266 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Santa Clara County Fairgrounds
    7 min drive
  • Popular Location
    Happy Hollow Park and Zoo
    9 min drive
  • Popular Location
    Kelley Park
    10 min drive
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    15 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area

    San Jose

    In the suburbs, Hayes Mansion is in San Jose's South San Jose neighborhood, an area with good airport proximity and shopping. Children's Discovery Museum and The Tech Interactive are cultural highlights, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. California's Great America and Santa Clara County Fairgrounds are also worth visiting. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      Santa Clara County Fairgrounds - 7 min drive
    • Popular Location
      Happy Hollow Park and Zoo - 9 min drive
    • Popular Location
      Children's Discovery Museum - 10 min drive
    • Popular Location
      Kelley Park - 10 min drive
    • Popular Location
      Raging Waters - 11 min drive

    Getting around

    • San Jose Blossom Hill Station - 3 min drive
    • San Jose Diridon Station - 11 min drive
    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 15 min drive

    Restaurants

    • Onsite dining venue – Garden-view restaurant. Serves brunch and lunch. Kids' menu available.
    • Palm Plaza Lounge – Garden-view tapas bar with a bar. Serves dinner and light fare daily.

    About this property

    Hayes Mansion

    This hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. All 214 rooms offer free WiFi, refrigerators, and cable TV. Hair dryers, safes, and phones are among the other amenities that guests will find.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Buffet breakfast available for a fee daily
    • 1 restaurant
    • 1 bar
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • Billiards/pool table
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Outdoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference center

    Outdoors

    • Pool sun loungers
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Climate control (air conditioning)
    • Linens

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • Cable channels
    • Premium channels

    Food and drink

    • Refrigerator

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Phone
    • Safe

    Nearby things to do

    Activities

    Where to eat

    4.3

    Very Good

    5 - Excellent
    1,191
    4 - Good
    706
    3 - Okay
    211
    2 - Mediocre
    94
    1 - Poor
    64
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    2 star at best

    Not a 4 star hotel, closer to a 2 would be more appropriate. On the way to the room, there were pieces of carpet held together by duct tape. Very outdated and dirty. The rooms were small and the bedding was not high end like 4 stars should be. I could see the mattress design through the sheets they were so thin. They left 1 towel in the tiny bathroom. We stayed a total of 5 hours and left. I contacted hotels.com after to advise of our disappointment and the hotel refused to make any of it right because we didn’t complain while there. I didn’t want another room or to spend more time there so it’s my fault I didn’t say anything. I hope that this review helps warn others to stay far away from this one.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Clean and comfortable property with a lovely bar and restaurant on site.

    Stayed 1 night in Dec 2019

    2/5

    • Disliked: Staff & service, property conditions & facilities

    The property looked tired. It seemed adequately clean, but the age made it look dirty. Service was appalling. Tried to get a porter to help with bags. Was left waiting in the room. After a considerable time chased them up and was told there were no carts or porters available, to sounds of front desk staff laughing and messing around. Not professional or comforting.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Very close to shopping center and restaurants on Blossom Hill. Very pleasant staff. Quiet rooms. WiFi worked nicely. Overall an enjoyable stay.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

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