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4.4 out of 5

"I liked how pretty and clean everything was. I loved how close it was to Santa Anna and lots of food and shopping choices. I did not like how far aw ... " More

By a verified traveler on Tue 07 May 2019

Hotel Description

4-star hotel near Ojo de Agua Spa Park

City center stay

At this hotel, you'll be steps from Momentum Lindora Shopping Center and within a 10-minute walk of Business Center Forum 2. Also, Terrazas Lindora Shopping Center is within half a mile (1 km) and Business Center Forum 1 is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, LCD TVs

The 100 guestrooms have LCD TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Sep 4 - Sep 5

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express San Jose Forum ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express San Jose Forum

Everyone (3) Family (1)
5 out of 5
I liked how pretty and clean everything was. I loved how close it was to Santa Anna and lots of food and shopping choices. I did not like how far away it was from the airport. It had been labeled as close to the airport but it was about 25 minutes away. Very hard to find - but it was on our way out of town anyway so it turned out to be a very good choice. Breakfast was wonderful and the staff couldn't have been better. Bed was comfortable and very clean

Posted by on May 7, 2019

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1 out of 5

Dirty

Horrible for the price. Would not recommend. Too expensive for what you get.

Posted by on Aug 1, 2018

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Comment from Hotel Management

Aug 27, 2018 by Dixiana Leiva

Dear Guest Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Dixiana Leiva FrontDesk Manager

5 out of 5

Nice

I booked this hotel thinking it was closer to the airport. It was farther than we planned, but we really liked the hotel

Posted by , from New Richmond, WI on Apr 25, 2017

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5 out of 5

Amazing hotel from staff to good to room!!

Carlos and Jocelyn at front desk were amazing!! Food was amazing and the Room too!! will definitely go back!! Tip top service!!

Posted by on Jun 23, 2016

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5 out of 5

Amazing Experience

Pros: Close restaurants, Free Internet, Quiet
This Hotel is amazing, definitly will stay there again next time. I love the area and the restaurants around. Staff is awesome, very friendly and very helpful.

Posted by , from Guaynabo, Puerto Rico on Feb 16, 2012

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4 out of 5

Great value but not close to anything

Pros: Close restaurants, Free Internet, Quiet, very safe, better exchange rate
First, this is a great hotel and a great value but if you're looking for something in San Jose, this is not it. This hotel is actually in Santa Ana - a quieter upscale suburb west of San Jose. Cab rides to and from the airport will be about $20. It is a great value with modern rooms, free internet, a pool, gym, helpful, english-speaking staff and lobby computers with free printing (great for maps for day trips). If you're planning on renting a car then consider staying here. Parking is free and there are two night security guards to watch your rental car at all times. There are grocery stores, restaurants and local places all within walking distance (safe at night and only 2-3min). None of the tours we inquired about would pick us up in Santa Ana but the hotel has a tour company that will take you to all the hot spots (Arenal Volcano, Spas, beach excursions, ziplining, white water rafting, etc.). We chose to rent a car ($55/day) and took day trips along the Pacific and Caribbean coasts as well as Irazu volcano, ziplining, day hikes and San Jose sightseeing. Downtown San Jose at night did not feel very safe and we were glad that our hotel was actually in a quiet, upscale suburb rather than downtown. One last thing: The cash exchange rate at the hotel desk was almost 10% better than the airport. Unfortunately, I didn't know that until I had already exchanged some money at the airport.

Posted by , from New York, NY on Nov 12, 2011

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4 out of 5

Modern, clean hotel

Pros: Free Internet, Quiet
Cons: no breakfast included
It's a nice hotel for business travelers, modern, clean and safe. For turismn look for something more personal and with local spice.

Posted by , from Mexico on Oct 9, 2011

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5 out of 5

Beautiful and Safe

Pros: Close restaurants, Free Internet, Quiet
We LOVED this hotel, in a great area and rooms were so nice. We would go back just to stay in this room. Really ended our trip nicely. Lots of restaurants in walking distance.

Posted by , from California on Sep 7, 2011

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5 out of 5

Excellent hotel

Excellent hotel, comfortable rooms, friendly staff and a location that can't be beat. Within walking distance to major office buildings, restaurants and close to the airport. I have made it a point to stay here when traveling on business. Love love love this hotel.

Posted by on Nov 4, 2010

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5 out of 5

Great New Hotel, Beatiful Concept, Outstanding Service

Indigo is the newest hotel in town. Great life style concept. Best option for buesiness travellers with the best location. Friendy and Helpfull people, great attitud. The menu is tasty.

Posted by on Apr 11, 2009

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Property Features

Holiday Inn Express San Jose Forum offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Holiday Inn Express San Jose Forum also features laundry facilities, a safe deposit box at the front desk, and a porter/bellhop. Limited free parking is available on a first-come, first-served basis. This 4-star Santa Ana hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (24.3 km / 15.1 mi)
  • Train station: San Antonio de Belen Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express San Jose Forum offers 100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CRC 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: CRC 0 per stay (rates may vary)
  • Rollaway bed fee: CRC 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo San Jose
  • Hotel Indigo San Jose Forum
  • Hotel Indigo San Jose Forum Santa Ana
  • Indigo San Jose Forum
  • Indigo San Jose Forum Santa Ana
  • Holiday Inn Express San Jose Forum Hotel Santa Ana
  • Holiday Inn Express San Jose Forum Hotel
  • Holiday Inn Express San Jose Forum Santa Ana
  • Holiday Inn Express San Jose Forum
  • Express Jose Forum Santa Ana
  • Holiday Inn Express San Jose Forum Hotel
  • Holiday Inn Express San Jose Forum Santa Ana
  • Holiday Inn Express San Jose Forum Hotel Santa Ana

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.