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Surestay Hotel by Best Western San Jose Airport

2.5 star property
Hotel near San Jose Convention Center in San Jose

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Surestay Hotel by Best Western San Jose Airport

Photo gallery for Surestay Hotel by Best Western San Jose Airport

Business center

Overview of Surestay Hotel by Best Western San Jose Airport

Reviews
6.0

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the neighborhood

Map
1488 N 1St Street, San Jose, CA, 95112-4818
  • Popular LocationPayPal Park3 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)4 min drive
  • Popular LocationSAP Center at San Jose5 min drive
  • Popular LocationSan Jose Convention Center5 min drive

Room options

About the neighborhood

San Jose

Rosemary stay.Your stay at this Rosemary hotel places you within 3 miles (5 km) of San Jose Convention Center and San Jose State University. San Pedro Square and PayPal Park are also within 3 miles (5 km).

What's nearby

  • PayPal Park - 3 min drive
  • SAP Center at San Jose - 5 min drive
  • San Jose Convention Center - 5 min drive
  • Santana Row Shopping Center - 6 min drive
  • San Jose State University - 7 min drive

Getting around

  • San Jose College Park Station - 4 min drive
  • Gish Station - 4 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 4 min drive

Restaurants

  • Bay 101 - 3 min drive
  • House of Genji - 4 min walk
  • La Victoria Taqueria - 6 min walk
  • 4th Street Bowl - 5 min walk
  • Tacos Los 3 Reyes - 3 min drive

About this property

Surestay Hotel by Best Western San Jose Airport

Hotel near San Jose Convention Center in San Jose
There's a restaurant on site. Free breakfast is served. There's an onsite business center. Surestay Hotel by Best Western San Jose Airport also features an outdoor pool, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this San Jose hotel.

  • 76 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Dining venue
Surestay Hotel by Best Western San Jose Airport offers 76 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vagabond Inn Motel San Jose Airport
SureStay Hotel Best Western San Jose Airport
Vagabond Hotel San Jose
Vagabond Inn San Jose Airport Motel
SureStay Best Western San Jose Airport
Vagabond Inn San Jose Airport
Vagabond Inn Executive San Jose Airport
Surestay By Best Jose Jose
Surestay Hotel by Best Western San Jose Airport Hotel
Surestay Hotel by Best Western San Jose Airport San Jose
Surestay Hotel by Best Western San Jose Airport Hotel San Jose

Frequently asked questions

How close is Surestay Hotel by Best Western San Jose Airport to the airport?

Surestay Hotel by Best Western San Jose Airport is 1.9 mi (4-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

Does Surestay Hotel by Best Western San Jose Airport have an airport shuttle?

Airport shuttle services are not available at Surestay Hotel by Best Western San Jose Airport.

Does Surestay Hotel by Best Western San Jose Airport offer free breakfast?

Yes, Surestay Hotel by Best Western San Jose Airport offers free breakfast.

Is there a casino at Surestay Hotel by Best Western San Jose Airport?

No, there is no casino at this hotel.

What time is check-in at Surestay Hotel by Best Western San Jose Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Surestay Hotel by Best Western San Jose Airport?

This hotel offers free self parking.

Does Surestay Hotel by Best Western San Jose Airport have a pool?

Surestay Hotel by Best Western San Jose Airport features an outdoor pool.

Does Surestay Hotel by Best Western San Jose Airport have a restaurant?

Yes, there is a restaurant on site.

Does Surestay Hotel by Best Western San Jose Airport have a spa?

There are no spa services available at this hotel.

How close is Surestay Hotel by Best Western San Jose Airport to downtown San Jose?

Surestay Hotel by Best Western San Jose Airport is 2.2 mi away from San Jose.

Surestay Hotel by Best Western San Jose Airport Reviews

Reviews

6.0
Rating 10 - Excellent. 72 out of 658 reviews" "
Rating 8 - Good. 152 out of 658 reviews" "
Rating 6 - Okay. 202 out of 658 reviews" "
Rating 4 - Poor. 126 out of 658 reviews" "
Rating 2 - Terrible. 106 out of 658 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Louie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Amazing
Stayed 1 night in Jan 2020

10/10 Excellent

Louie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was excellent service and experense !
Stayed 1 night in Jan 2020

10/10 Excellent

JING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Jose, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to when i want to get away with the girlfriend. So we can be completely alone.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is very nice, private and spacious. Great for larger crowds
Stayed 1 night in Nov 2019

8/10 Good

Joe, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i choose to stay at whenever i need to get away with my girl-friend.
Stayed 1 night in Nov 2019

6/10 Okay

Jeffery

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Doors don’t lock securely. Rooms were dirty. Walls were stained. You can hear everything from other rooms.
Stayed 1 night in Nov 2019

2/10 Terrible

RThotel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk individual was incredibly kind. But the room itself was a disaster- dead spiders on the wall, long black hairs in my bed and the shower, it was a non-smoking room but smelled strongly of smoke. I had to check under the bed to ensure nothing was disgusting under there, I was greeted with trash and socks. I would not stay here again, regardless of how cheap it is. I spent $300 for a weeknight- should have slept in the car.
Stayed 1 night in Nov 2019

2/10 Terrible

Jim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just DON'T!!
I encourage you to check the yelp reviews! This place was a D U M P! Still waiting on the "manager" to call me back! Do yourself a favor and don't stay here. It's not safe, it's dirty and the Front Desk Rep that we encountered had terrible customer service skills.
Stayed 1 night in Nov 2019