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Wingate by Wyndham San Jose

Star Rating
2.5 out of 5

Information

Reviews

4.3 / 5Very Good
28 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Children's Discovery Museum
    8 min drive
  • Popular Location
    San Jose Convention Center
    8 min drive
  • Popular Location
    Kelley Park
    10 min drive
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    15 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-11-18. Try updating your dates to see prices for your trip.

    About this area

    San Jose

    Wingate by Wyndham San Jose is located in San Jose's South San Jose neighborhood. The Tech Interactive and Children's Discovery Museum are cultural highlights, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. California's Great America and Santa Clara County Fairgrounds are also worth visiting.

    What's nearby

    • Popular Location
      San Jose Center for the Performing Arts - 8 min drive
    • Popular Location
      Children's Discovery Museum - 8 min drive
    • Popular Location
      San Jose Convention Center - 8 min drive
    • Popular Location
      San Jose Civic Auditorium - 9 min drive
    • Popular Location
      Kelley Park - 10 min drive

    Getting around

    • Capitol Station - 4 min drive
    • San Jose Diridon Station - 9 min drive
    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 13 min drive

    About this property

    Wingate by Wyndham San Jose

    Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Rooms provide conveniences like refrigerators and microwaves, plus free WiFi and pillowtop beds. Flat-screen TVs, coffee makers, and free weekday newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking

    Food and drink

    • Free continental breakfast available daily
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Laundry facilities
    • Microwave
    • Refrigerator

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities

    Languages spoken

    • English

    Business services

    • 1 meeting room
    • Business center

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Climate control (heating)
    • Cribs/infant beds (surcharge)
    • Pillow-top mattress

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Flat-screen TV
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Phone
    • Safe
    4.3

    Very Good

    5 - Excellent
    16
    4 - Good
    8
    3 - Okay
    1
    2 - Mediocre
    2
    1 - Poor
    1
    4.5
    Cleanliness
    4.2
    Service and Staff
    4.3
    Amenities
    4.6
    Property condition

    2/5

    • Disliked: Cleanliness, staff & service

    Horrible Customer Service

    Extremely rude and unhelpful. We had to get ready for a wedding and were hoping to check in early. We showed up and it looked like an empty hotel with an empty parking lot and was told “We don’t have ANY rooms until 3 PM”...they didn’t even check on the computer. We were told to call in an hour and again they quickly said “NO”. Showed up 2 hours later which was now 1 hour before check in and again without even checking the computer was told “Sorry no rooms yet”. How do you know without checking the computer? The next day we called to ask for an extra 30 min at check out and was told “Sorry we can’t do that”. For a brand new hotel they sure know how to NOT make people want to come back.

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Toilet was backed up Disgusting. Front desk girl gabby un friendly

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov 2019

    2/5

      Check your bank, don't bring food.

      I stayed for a business trip for 5 days in Nov. 2019. Here's what happened: My room was prepaid by my place of work, and when I checked in they took my personal debit card and placed a $40 hold on it in case there were incidentals, which is standard. The next day, my card was charged for ~$500 in 2 separate charges. When I called to find out why and have them reversed, initially I was told by the front desk woman that they can't do it and I'd have to wait until I checked out. Then the manager was able to call me and my bank and have the funds released. It took over 24 hours for the funds to be refunded into my account and in that time my car payment bounced. The manager also couldn't explain what happened in the first place because the hotel and system were so new (30 days old) and he hadn't seen that before. This room was booked for me because the website said it had a fridge and microwave. When I arrived, there was no microwave or fridge in the room. When I called the front desk I was told none of the rooms had them because it was (again) a new hotel and they hadn't arrived yet. I drove in with about $250 worth of groceries so I could avoid going out to eat everyday. I was told I could store them in the community fridge or staff fridge, but they couldn't guarantee my items wouldn't be taken by others. I understand the hotel is new, but Wyndham properties, their system, and my expectations are not. I am very disappointed. I will never stay in a Wyndham again.

      Stayed 4 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Nov 2019

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