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5.0 out of 5

"The staff is excellent. The accomodations are very nice. It is a unique property, so much nicer than staying in a cookie cutter chain hotel. This b ... " More

By a verified traveler on Fri 14 Feb 2020

Hotel Description

3.5-star Colonial hotel near Port of San Juan

In shopping district

A stay at this Old San Juan hotel places you steps from Castillo de San Cristobal and within a 10-minute walk of Port of San Juan. San Juan Gate and San Juan Cathedral are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and free full breakfast each morning.

Free WiFi, comfy beds

The 8 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include room service, Egyptian cotton sheets, and Smart TVs with satellite channels.

Exclusive Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$125* Per night/room Jan 18 - Jan 19

Superior Suite, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

352 Guest House ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for 352 Guest House

Everyone (1) Couples (1) Family (1)
5 out of 5
The staff is excellent. The accomodations are very nice. It is a unique property, so much nicer than staying in a cookie cutter chain hotel. This boutique hotel is located right in the middle of old town, perfect spot that allows walking to all of old town San Juan

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 14, 2020 by FREDDY

Thank you very much for staying with us

5 out of 5
I choose this property as a crash pad in the old San Juan area, but was so unexpectedly surprised at how awesome of an experience it would be. The building is old but wonderfully restored, with beautiful architecture and great service. I arrived very early, but was warmly received and provided my room ahead of check in. The staff was exceptionally warm and helpful in navigating old San Juan. The hotel is in the center of the historic district, so its a great space in a great historic city.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by freddy

Thank you very much for staying with us, we hope to see you soon... Have a great day.

5 out of 5
This property is the cleanest hotel I think I've ever seen, and definitely one of the most beautiful! We had a small issue with the room and the owners went out of their way to make us comfortable. They are so hospitable and accommodating, I've never seen better customer service. You feel like family staying there. I easily give 352 Guest House the highest recommendation possible. I would be pleased to stay there again and recommend them to any friend or family member. I cannot say enough good things about the family who runs 352 Guest House and the property itself. They have a beautiful rooftop where you can go and have BBQ or just sit in the jacuzzi and enjoy the amazing view of the City. Breakfast was delicious, too. When we were ready to leave, the owners brought all of our luggage downstairs and helped us get an Uber, then even carried our luggage out to it! 5 stars all around!!!

Posted by on Feb 13, 2019

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Comment from Hotel Management

Feb 17, 2019 by freddy

Thank you very much for your recommendation, it will be our pleasure having you over again and thank you for taking the time to review our property.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A spa tub, a rooftop terrace, and barbecue grills are also featured at the business-friendly 352 Guest House. A complete renovation of 352 Guest House was completed in January 2018. This 3.5-star San Juan hotel is smoke free.

  • 8 guestrooms or units
  • 3 levels
  • Built in 1850
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

352 Guest House offers 8 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7 AM to noon.

352 Guest House has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Hotel Names

  • 352 Guest House Hotel San Juan
  • 352 Guest House Hotel
  • 352 Guest House San Juan
  • 352 Guest House Hotel
  • 352 Guest House San Juan
  • 352 Guest House Hotel San Juan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.