A stay at this Condado hotel places you within half a mile (1 km) of Casino del Mar at La Concha Resort and 2 miles (3 km) of Condado Beach. Puerto Rico Convention Center and Escambron Beach are also within 2 miles (3 km).
Renovated in 2014
A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Self parking, a terrace, and luggage storage are also offered.
Free WiFi, LCD TVs
The individually decorated guestrooms offer free WiFi and safes. LCD TVs come with cable channels, and other amenities include showers and desks.
Feb 28, 2021 by Management Team
Thank you for taking of your time to share your feedback of your recent stay at Casa Condado Hotel. We're saddened to read that your experience did not meet expectations. However, in our policies section we clearly indicate our front desk agent is not 24/7 keeping in mind CDC guidelines for the safety of our staff and guests. As we also informed you prior to your arrival. We strive everyday to exceed guests. We hope hope to have another opportunity to provide the service of excellence we're known for.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Casa Condado Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Casa Condado Hotel was completed in January 2014. This 3-star San Juan hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Casa Condado Hotel offers 24 accommodations with safes and blackout drapes/curtains. These individually decorated and furnished accommodations include desks. 22-inch LCD televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel hosts a free manager's reception daily.
Casa Condado Hotel has a restaurant on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. The property is kept vacant for a minimum of 24 hours between guest stays. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.