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"Our room had a perfect view of the ocean and the city. We enjoyed our stay and Ruedy was super helpful with settling us in our room and finishing acti ... " More

By a verified traveler on Mon 05 Apr 2021

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Hotel Description

3.5-star beach hotel near Pan American Pier

San Juan Antiguo stay

Within a 10-minute walk of this San Juan Antiguo hotel, you'll find Paseo Caribe and Condado Beach. Puerto Rico Convention Center and Pan American Pier are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. A coffee shop, a terrace, and a garden are also on offer.

Parlor 3rd floor w ocean & lagoon view 2 guests

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio 5th floor w lagoon views & city - 4 guests

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Master 8th floor w lagoon & city views 3 guests

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parlor 8th floor w lagoon views 2 guests

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio 5th floor w ocean & city view - 4 guests

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Master 5th floor w lagoon & city views 3 guests

Bed Count 1 King Bed Maximum Occupancy 3 Max

Condado Lagoon Villas at Paseo Caribe ratings based on 24 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Condado Lagoon Villas at Paseo Caribe

Everyone (9) Couples (8) Family (9)
1 out of 5
False advertising as to what we were expecting and promised.

Posted by , from MADISON on Mar 30, 2022

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1 out of 5
Let me start by saying my family is extremely disappointed. Families save, plan and coordinate to be able to enjoy a wonderful vacation. Trying to feel even the smallest sense of normalcy and secure enough during this pandemic to vacation. Disappointed in our accommodations is an enormous understatement. We realized at arrival when we attempted to check in to our two rooms, only to be embarrassed as we were told to call this number that the two condominiums are not controlled by the resort but by an individual. A welcome package with our room code would have been appreciated verses calling a cell phone to a hello and texting our door codes. After all the cleaning states 24 hours between guest so a welcome package could have easily been done allowing “check in” to be more courteous and professional. No instructions were provided as to where things were located on property. This could be included in Welcome pack. Nothing wrong with an AirBB but, If I would have wanted to stay at an AirBB that’s what I would have booked and expected. I wanted and expected a resort with the amenities stated on the site I booked my vacation. Resort is a term I use very loosely for this property. The information on the website states there are restaurants, bar and coffee shop. Well, that is true but not at this property it’s at at the Hilton resort next door. Which you can not access if your not a Hilton I do not live at these low standards normally so, my expectations

Posted by on Sep 14, 2021

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1 out of 5

Posted by on Jul 22, 2021

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2 out of 5
First I will give ALL the praises to Rudy at the security desk! He’s the ONLY reason we were calm about everything, his hospitality was everything. The room: The safety lock on the main door was broken Balcony door was broken off & hole was stuffed with paper towels. Specifically booked to use the balcony and outlook on the lagoon but couldn’t. Might as well just booked a room with a standard window. Host: called multiple times and you’d think you were calling someone’s personal phone, took him 3 days to confirm my reservation and I had to keep calling daily & got no response. Wanted to cancel but was too late. Was told we’d be compensated for the inconvenience but host has yet to do so. This was our wedding/honeymoon trip just disappointed

Posted by on Jun 17, 2021

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4 out of 5

Posted by on Jun 10, 2021

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1 out of 5
Rooms were not ready when arrived waited hours , was not told it was a condo from someone we were renting, also did not revive the same room that was paid for save your money and stay in a hotel online states it has bar and restaurant there was none , overall the room was very nice view and clean host supplies everything needed . Another thing is there is not much stuff to do near

Posted by on May 11, 2021

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5 out of 5
Our room had a perfect view of the ocean and the city. We enjoyed our stay and Ruedy was super helpful with settling us in our room and finishing activities to do last minute!

Posted by on Apr 5, 2021

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3 out of 5
Advertised 6th floor ocean and lagoon view. Received a 8th floor view of a lake with ocean on other side of building not in view, and could not sit on balcony, only open windows. Advertised free parking, none available because they have none. Advertised a hotel restaurant and bar and they didnt have one. Advertised internet and didnt have it. Advertised a kitchenette and didnt have one. No beach access. No coffee maker. No daily cleaning. You basically are renting someones condo. The guy downstairs also cant check you in or out because the condo is privately owner. The condos are owned by several different people and our guy doesnt use the front desk. The room was clean. Since they dont clean theres no one in the room while your out. The pool and hot tub are nice. I wouldnt drink at the bar down the street because the same drink cost different prices each day.

Posted by on Mar 21, 2021

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5 out of 5
Will definitely comeback it was so relaxing and what we were looking for.

Posted by on Dec 1, 2020

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5 out of 5

Posted by on Nov 8, 2020

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About the Condado Lagoon Villas at Paseo Caribe

Location 1 Calle Los Rosales, San Juan, Puerto Rico 00901

Property Features

Condado Lagoon Villas at Paseo Caribe offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at Condado Lagoon Villas at Paseo Caribe. This 3.5-star San Juan hotel is smoke free.

  • 25 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Room Amenities

Condado Lagoon Villas at Paseo Caribe offers 25 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

  • Private balcony or patio
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Condado Lagoon Villas at Paseo Caribe has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 4:00 PM - 10:00 AM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 4:00 PM - 10:00 AM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.0 per stay
  • 18 percent cleaning fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Condado Lagoon Villas Paseo Caribe Aparthotel San Juan
  • Condado Lagoon Villas Paseo Caribe Aparthotel
  • Condado Lagoon Villas Paseo Caribe San Juan
  • Condado Lagoon Villas Paseo Caribe
  • Condado goon Paseo Caribe Jua
  • Condado Lagoon At Paseo Caribe
  • Condado Lagoon Villas at Paseo Caribe Hotel
  • Condado Lagoon Villas at Paseo Caribe San Juan
  • Condado Lagoon Villas at Paseo Caribe Hotel San Juan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.