Skip to main content
Beginning of main content

Enter dates to see availability

"It's not too bad but the furniture is old & the bed could be more comfortable. Parking is a big problem; it took me a while to find a spot on the stre ... " More

By a verified traveler on Sun 16 Apr 2017

Hotel Description

Hotel near Puerto Rico Convention Center in San Juan

Seaside stay

Your stay at this Condado hotel places you within 3 miles (5 km) of Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum. Also, Castillo de San Cristobal is within 3 miles (5 km) and Hiram Bithorn Stadium is within 6 miles (10 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

The 44 guestrooms have TVs with cable channels and offer free WiFi and refrigerators. Other amenities include safes, showers, and phones.

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$96* Per night/room Jan 28 - Jan 29

Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Triple Room, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

El Canario By The Lagoon ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El Canario By The Lagoon

Everyone (10) Family (6)
4 out of 5

Posted by on Dec 25, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 25, 2019 by El Canario Lagoon Hotel

Thank you for leaving a review, we hope to welcome you back soon!

4 out of 5
Great location. Good price. Clean and comfortable.

Posted by on Dec 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 23, 2019 by Ana

We highly appreciate your review! Hope to see you back! Happy Holidays!

5 out of 5
It’s a nice place better than thought I had a warm welcome the room wac clean and neat

Posted by on Dec 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 9, 2019 by Ana

Thank you so much for your review! Happy Holidays!

5 out of 5
I always stay here when I am in Condado, San Juan. I love the unique Boutique Hotel, customer service and location to everything.

Posted by , from Massachusetts on Aug 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 13, 2019 by Monica Miralles

Thank you Norma for your amazing review regarding our hotel. We are delighted that you enjoyed, once more, your stay with us to the fullest. Specially our prime location, right in the heart of Condado, and the custome service provided by all of our employees. We hope to have you back in a no so distant future in your home away from home.

4 out of 5
Good location and good condition. Good staff. Many good restaurans very close to it.

Posted by on Jul 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 23, 2019 by Ana

Thank you for your review, we highly appreciate it!

5 out of 5
AWESOME customer service. SUPER Clean. GREAT Value. Across from beach. Less than a minute walk to restaurants, bars and shops. Five minutes from Old San Juan.

Posted by on Jul 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 11, 2019 by Monica Miralles FD Manager

Thank you so much for your amazing review! We are delighted that you enjoyed your stay to the fullest. Specially the service provided by our staff members and the hard job our housekeeping department does maintaining the hotel spotless. We are happy to see that you enjoyed our prime location right in the heart of Condado. If you ever come back to Puerto Rico we hope you will choose us again for another splendid stay!

4 out of 5
It’s a small quaint Hotel We use often when We want to hangout in San Juan. Clean, affordable and conveniently located in El Condado.

Posted by on Apr 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 4, 2019 by Monica Miralles FD Manager

Thank you so much for your amazing review and for continuously stay with us while in San Juan. We are delighted that you have enjoyed several times our prime location. I will make sure to tell the housekeeping department that their hard work cleaning the hotel has been paid off as you keep coming back and staying with us! We hope to have you back with us in a no so distant future!

3 out of 5
The property was as expected for the price. Staff was friendly and helpful. It was a bit noisy, not from the other rooms, but from outside the windows, especially at night. Couldn't tell if it was other guests or from the street, as our room was close to the street. Overall quite acceptable to use as a base camp as we were there to see the sights and not spend time in a hotel room.

Posted by on Mar 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 16, 2019 by Monica Miralles FD Manager

Thank you for your review. We are glad that you enjoyed your stay and we regret to see that at night you were not able to sleep well. Next time just give a call to the front desk and they will find out if it is another guest so you can have a nice sleep and stay! We hope to have you back in a no so distant future!

5 out of 5
I only stay here when I am in San Juan. I LOVE THIS Hotel. The staff is amazing. The hotel is Very clean and comfortable.

Posted by on Feb 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2019 by El Canario by the Lagoon

Thank you for your amazing review! We are delighted that you keep choosing us as your hotel while in San Juan. I will make sure our staff gets your review and the good word you put about them. Our front desk staff always gives excellent customer service and our housekeeping department works really hard keeping the hotel spotless. We hope to have you back in a no so distant future here in your home away from home!

4 out of 5
The hotel was as pictured, clean and modest. It is close to the main tourist area which is nice as so much of the city is still recovering from Maria. The staff were great and happy to answer questions, they allowed us to leave our bags there for a few hours after check out as we had a late flight. The breakfast is all gluten products and as someone who avoids it, I found that disappointing.

Posted by on Oct 19, 2018

Was this review helpful to you?
Comment from Hotel Management

Oct 20, 2018 by El Canario by the Lagoon

Thank you for taking the time reviewing our hotel. We are delighted that you enjoyed your stay and that our post Maria pictures matched the hotel exactly as it is. We are glad that our staff were great with you and helpful with your questions. Regarding the breakfast we will take onto consideration to see how we could improve it to meet everyone's expectations. We hope to have you back in a no so distant future!

About the El Canario By The Lagoon

Location 4 Calle Clemenceau, San Juan, 00907

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly El Canario By The Lagoon. Parking is available for a fee. This San Juan hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Terrace on the roof
  • Towels for the beach
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (9.5 km / 5.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

El Canario By The Lagoon offers 44 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided. Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17.00 per night (in/out privileges)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Canario Lagoon
  • El Canario Lagoon Hotel
  • El Canario Lagoon Hotel San Juan
  • El Canario Lagoon San Juan
  • El Canario By The Lagoon Hotel San Juan
  • El Canario By The Lagoon Hotel
  • El Canario By The Lagoon San Juan
  • El Canario By The Lagoon Hotel San Juan

You should know

  • Guests may experience noise disturbance due to nearby construction work.
url importing https://travel.travelocity.com/San-Juan-Hotels-El-Canario-By-The-Lagoon.h13677-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Juan-Hotels-El-Canario-By-The-Lagoon.h13677-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 https://travel.travelocity.com/San-Juan-Hotels-El-Canario-By-The-Lagoon.h13677-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.