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4.0 out of 5

"right in the middle of where we wanted to be. Short Uber to cruise terminal. Super comfy beds and good size shower. We were worried about possible noi ... " More

By a verified traveler on Mon 16 Sep 2019

Hotel Description

3.5-star apartment near Port of San Juan

City center stay

Within a 10-minute walk of this Old San Juan apartment, you'll find Port of San Juan and San Juan Gate. San Juan Cathedral and Castillo de San Cristobal are also within half a mile (1 km).

Terrace

Free WiFi in public areas, a terrace, and express check-in are available at this apartment. Express check-out, luggage storage, and concierge services are also on offer.

Free WiFi

The 10 apartments offer free WiFi.

San Geronimo (Interior Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Mar 31 - Apr 1

Basic Room (Plaza de Armas)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

La Princesa (Interior Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fortaleza Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

San Justo (Interior Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Fortaleza Suites ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fortaleza Suites

Everyone (1) Couples (1) Family (1)
5 out of 5
right in the middle of where we wanted to be. Short Uber to cruise terminal. Super comfy beds and good size shower. We were worried about possible noise because our room was literally right behind the desk, but with strict quiet times it was a total non-issue. Super friendly front desk and very helpful. Had coffee in public area but no restaurant, but with many to choose from right outside the doors.Would definitely stay again.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Elizabeth

Thanks for staying with us! ^_^ Cordially, Elizabeth ^_^

5 out of 5
The rooms were very quaint. It was like you were in a private little village. Friendly staff.

Posted by , from Elk Rapids Michigan USA 🇺🇸 on Feb 18, 2019

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Comment from Hotel Management

Feb 18, 2019 by Marcia

Thanks for staying with us.

2 out of 5
I was disappointed. The wifi barely worked, the tv didn't turn on. I got bit by bugs. Overall, not a good hotel for the price I paid for it because it was expensive.

Posted by on Mar 18, 2017

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Comment from Hotel Management

Apr 15, 2017 by Maricruz

Dear Guest, Sorry your accommodation was not 100%, the only time our internet is down, is when there is a sector being affected , otherwise our internet is good, hope you give us amother chance

Property Features

As a guest of Fortaleza Suites, you'll find a terrace, concierge services, and express check-in. WiFi and wired Internet are free in public spaces. This 3.5-star San Juan apartment is smoke free.

  • 10 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (13.6 km / 8.5 mi)
  • Parking:

Room Amenities

Fortaleza Suites offers 10 accommodations. This San Juan apartment provides complimentary wireless Internet access.

  • Hair dryer available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8 AM - midnight.

The front desk at this property is open daily from 8 AM - midnight.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators

Hotel Names

  • Fortaleza Suites
  • Fortaleza Suites Apartment
  • Fortaleza Suites Apartment San Juan
  • Fortaleza Suites San Juan
  • Fortaleza Suites San Juan
  • Fortaleza Suites Apartment
  • Fortaleza Suites Apartment San Juan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.