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4.4 out of 5

"I have to compliment the staff. They are all very efficient and personable! Our TV did not work for some reason but we failed to report it. I woul ... " More

By a verified traveler on Mon 23 Dec 2019

Hotel Description

3.5-star Colonial hotel near San Juan Gate

In historical district

Within a 10-minute walk of this Old San Juan hotel, you'll find San Juan Cathedral and San Juan Gate. Port of San Juan and Castillo de San Cristobal are also within half a mile (1 km).

Dining, outdoor pool

This hotel features 3 bars/lounges, a poolside bar, and a restaurant. Enjoy the outdoor pool and perks like free WiFi. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, iPod docks

The 24 individually decorated guestrooms offer free WiFi and iPod docks. Other amenities include refrigerators, minibars, and Smart TVs with cable channels.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room May 10 - May 11

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

First Class Suites

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Two Room Suites

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

La Terraza de San Juan ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Terraza de San Juan

Everyone (11) Couples (5) Family (2)
5 out of 5
I have to compliment the staff. They are all very efficient and personable! Our TV did not work for some reason but we failed to report it. I would like it clarified when there is a breakfast included or not. One time continental Breakfast was included, then next time even coffee was not Included. I understand but it seems to vary from situation to situation.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by Mariyoan

Thank you for your review. We are happy that you had a great experience in our property and that staff was of great service to you. Breakfast is served every morning for a price, not included in room rate. Every once in a while we have special promotions with breakfast included, when this is the case it is indicated in the reservation confirmation and advertised before booking. Hope you choose us next time you are in Old San Juan. Best,

5 out of 5
Loved the unique atmosphere, and the old world fee, combined with the up to date comfort!

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Mari

Thank you for your review. We are very happy that you loved our property. Hope that you come back and choose us again next time you are in Puerto Rico. Kindly,

1 out of 5
no safe in the room. no dresser to put you clothing. charge you for coffee in the morning.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 16, 2019 by Mari

Thank you for your review. We are sorry you dislike our property due to that there is no safe in the room. However, I can assure you that our property is safe and have surveillance cameras in the hallways. All our rooms have wide closets. We do charge $3 for coffee, standard rate in Old San Juan, for gourmet 100% local Arabic seed. Kind Regards,

5 out of 5
The hotel felt like the rest of Old San Juan - historic, easy and comfortable. Excellent staff, friendly and helpful.

Posted by , from Bethlehem PA on Jun 15, 2019

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Comment from Hotel Management

Jun 20, 2019 by Mari

Thank you for your review James. We are happy that you enjoyed your stay with us. Best Regards,

4 out of 5
Great location. Quiet area but easy to walk to tourist sites and restaurants. Staff were very helpful, especially in telling us where to park. Street parking is now residents only, but there is a cheap lot in walking distance.

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by Mari

Thank you for your review. We are always on the look out to help guests with all their needs. Hope to see you soon! Best wishes,

5 out of 5
I loved the rooftop! And the hotel staff was amazing! My only complaint would be nothing the hotel has control over. Some of the other guests of the hotel were quite rude about the rooftop infinity pool. They ignored the capacity signage (2 people max) and let 3 of their kids splash around in the pool not 2 minutes after we had gotten in the pool.

Posted by , from Lexington, KY on Apr 5, 2019

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Comment from Hotel Management

Apr 6, 2019 by La Terraza de San Juan

Thank you for your stay. We appreciate your feedback.

3 out of 5
Liked the rooftop area, but bar was closed. Bed was comfortable but really, really noisy. Couldn’t move without mAking loud noise. Wait Staff was very friendly, but not real attentive.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 2, 2019 by Mari

Thank you for your review. We appreciate your feedback. Hope that you consider our property next time you are in Old San Juan.

4 out of 5
It was amazing, we WILL be back. The room was amazing, the location was ideal, the staff was nice and helped us tremendously.

Posted by on Jul 17, 2018

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Comment from Hotel Management

Jul 17, 2018 by Mari

Than you for your review. We are very happy you enjoyed the stay. Hope you come back soon!

5 out of 5
Pros: Very friendly staff
Location: Centrally located in Old San Juan. Walking distance to everything!
Very pleasant long weekend here. Thoroughly enjoyed ourselves.

Posted by on Sep 27, 2016

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5 out of 5

Lovely boutique style hotel

Pros: Everything. Specifically the boutique style, historic elements, character, location and friendly/helpful staff
Cons: I really don't have anything specific that I can stay needed to be improved. Everything was exceptional during our stay.
Location: Everything is close, in walking distance and easy to access. If you want to stay in Old San Juan and experience the city, this is a great location.
We absolutely loved La Terraza de San Juan, San Juan. It is a beautiful and quant hotel with tons of charm and character. It is in walking distance to everything in Old San Juan and we loved the ambiance of the entire place. The room was spacious with a comfortable bed, lovely terrace and updated bathroom. The staff were so friendly, helpful and amazing. They really seemed to enjoy working here and took pride in their work and making sure they were providing exceptional customer service to their patrons. If your looking for something that is ambient of "Old San Juan" this is the perfect place and location.

Posted by , from Cincinnati, OH on Jan 29, 2016

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Comment from Hotel Management

Mar 15, 2016 by Franklin Rivera

Dear Angela, Thank you for choosing La Terraza for your recent visit to Old San Juan and for sharing your experience with the world. It was a pleasure to host you and we hope to have you back soon and often. Best Regards, Franklin Rivera Manager La Terraza de San Juan

About the La Terraza de San Juan

Location 262 Calle del Sol, San Juan, 00901

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at La Terraza de San Juan. This 3.5-star San Juan hotel is smoke free.

  • 24 guestrooms or units
  • 4 levels
  • 3 bars or lounges
  • Built in 1860
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (14.4 km / 8.9 mi)
  • Parking:

Room Amenities

La Terraza de San Juan offers 24 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • IPod dock
  • In-room dining
  • Smart television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11:00 AM.

La Terraza de San Juan has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 25

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 for adults and USD 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terraza B&B
  • Terraza B&B San Juan
  • Terraza San Juan
  • Terraza San Juan Hotel
  • La Terraza de San Juan Hotel
  • La Terraza de San Juan San Juan
  • La Terraza de San Juan Hotel San Juan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.