"We absolutely enjoyed our stay at the Ritz. We were greeted with drinks and smiling faces. Our hotel room was very clean and there was always someon ... " More
On the beach
Within a 10-minute walk of this Isla Verde resort, you'll find Balneario de Carolina and Isla Verde Beach. Also, Pine Grove Beach is within half a mile (1 km) and Carolina Beach is within 2 miles (3 km).
Luxury amenities
This luxury resort features a casino, a full-service spa, and 5 restaurants. Relax with beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a children's club and snorkeling, and in-room childcare is an added bonus.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 416 guestrooms also offer 24-hour room service and flat-screen TVs with digital channels. WiFi, minibars, and coffee/tea makers are also available.
This property is closed from May 15 2020 to May 31 2021 (dates subject to change).
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton, San Juan, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. For a fee, parking is available. This 5-star Carolina resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
The Ritz-Carlton, San Juan offers 416 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Carolina resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.
The Ritz-Carlton, San Juan has 5 restaurants on site.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.