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4.0 out of 5

"Interior is very clean, nice and modern. Nice patio areas as well Neighborhood may be a little more on the sketchy side but it is a very touristy are ... " More

By a verified traveler on Mon 21 Jun 2021

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Hotel Description

3-star apartment near Carolina Beach

Seaside stay

Your stay at this Santurce apartment places you within 3 miles (5 km) of Carolina Beach and Condado Beach. Jose Miguel Agrelot Coliseum and Puerto Rico Convention Center are also within 3 miles (5 km).

Terrace

This apartment doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. A terrace, a garden, and express check-out are also on offer.

Free WiFi, sofa beds

Offering conveniences like sofa beds and living rooms, the 4 apartments also have free WiFi and balconies or patios. Other amenities include dining areas, flat-screen TVs, and refrigerators.

Romantic Studio, 1 Bedroom, Refrigerator & Microwave, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$149* Per night/room Jun 13 - Jun 14

Design Apartment, 3 Bedrooms, Balcony, City View

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Design Apartment, 3 Bedrooms, 2 Bathrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Apartment, 2 Bedrooms, Kitchenette, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Tropicalia ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Tropicalia

Everyone (2) Family (1)
5 out of 5
Interior is very clean, nice and modern. Nice patio areas as well Neighborhood may be a little more on the sketchy side but it is a very touristy area and parking is not too difficult to find.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Stephan

Thank you for this great feedback.

2 out of 5
If u want to just stay inside lock in & watch t.v & hope the two gates will keep you safe it's for you!!!

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 30, 2019 by Stephan

We don’t really understand what this statement is supposed to mean. We find this a very odd testimonial and never had guests complain about having TVs in their room or about the place being too safe. We are sorry to hear you did not enjoy your stay as much as our other guests.

5 out of 5

Loved it

Felt right at home here, in walking distance to many shops and good restaurants, would stay here again for sure.

Posted by , from clarksville tn on Aug 8, 2018

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Comment from Hotel Management

Aug 10, 2018 by Stephan

Dear Becki, Thank you for the lovely review. We are thrilled you enjoyed your stay. Please come back soon!

Property Features

As a guest of The Tropicalia, you'll find a terrace, a garden, and laundry facilities. Public spaces have free WiFi. The business-friendly The Tropicalia also features express check-in and express check-out. Free self parking is available. This 3-star San Juan apartment is smoke free.

  • 4 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

The Tropicalia offers 4 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations have separate living rooms and include sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Juan apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Private entrance
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property registry number - 06-79-18-2814
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Tropicalia Apartment San Juan
  • Tropicalia Apartment
  • Tropicalia San Juan
  • The Tropicalia San Juan
  • The Tropicalia Apartment
  • The Tropicalia Apartment San Juan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.