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Overview of The Village Inn Hotel

Photo gallery

Featured Image
Outdoor pool
Free WiFi, linens
Free WiFi, linens
Free WiFi, linens

3.5/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationLuis Munoz Marin Foundation12 min drive
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)17 min drive
    Popular LocationUniversity of Puerto Rico22 min drive
    Popular LocationJardin Botanico29 min drive

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About this area

Carolina

Located in Carolina, The Village Inn Hotel is in a rural area. The area's natural beauty can be seen at El Yunque National Forest and Carolina Beach. Punto Verde and Museo de Vida Silvestre are also worth visiting.
Popular Location

What's nearby

  • Luis Munoz Marin Foundation - 12 min drive
  • Balneario de Carolina - 17 min drive
  • Pinones State Forest - 22 min drive
  • University of Puerto Rico - 22 min drive
  • Jardin Botanico - 29 min drive

Getting around

  • AirportLuis Munoz Marin Intl. Airport (SJU) - 17 min drive

About this property

The Village Inn Hotel

Along with an outdoor pool, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. All 16 rooms offer free WiFi and flat-screen TVs with satellite channels.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
3.5
Good
5 - Excellent
12
4 - Good
19
3 - Okay
9
2 - Poor
6
1 - Terrible
6

4.0/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
SanJuan vacation
This was a great location but the room did not have enough supplies. It had a microwave and refrigerator but no dishes - no cups or glasses. Most of all it did not have coffee! We had no wash clothes in the room but did have plenty lot towels. The hot tub was not turned on so we really couldn't use it when we arrived. The positive was - it was clean and the beds were comfortable.
Stayed 1 night in Jan 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
Liked: the beautiful swimming pool. Disliked: No amenaties.
Stayed 5 nights in Dec 2019

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam don’t ever book with these grimmy people... they aren’t nice & they are unprofessional... they have roaches;they hand leeches found in my room & bed .i did get bite on my upper torso ... they are a bunch of liars .. the manager never came there ... no hospitality!!!.. they will try & charge extra tax money when get there !!!! ! Everything they had listed was a freaking lie.. it’s located in Carolina not San Juan like it is listed ; it’s in the ghetto part of Puerto Rico ... We heard gunshots thru out the night ... Don’t waste your money or time looking @ this horrible place.. it makes the Bates Hotel look great !!!
Stayed 7 nights in Dec 2019

1/5 Terrible

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service
The place don’t look like pictures, it’s far from San Juan. The staff was disrespectful!!! She came to my room to wake me up because she wanted to clean. When I told her I was still in bed and was even has a do not disturb sign on the door. She look at me and said but it’s after 1:30 how could you say your in bed? I had to tell her that I was on vacation and it’s a hotel, I have the right to wake up whenever I wanted to. I felt disrespected. Unfortunately she repeated it the next day, at that time she told me she wants to clean my room because she wants to go home. Not going back there anymore and wouldn’t recommend.
Stayed 6 nights in Dec 2019