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4.4 out of 5

"Very clean hotel. The restaurant on the property was really good. Very cute hotel. Rooms are small but just right for 1 person. Also there aren’t any ... " More

By a verified traveler on Mon 03 May 2021

Hotel Description

3.5-star Mediterranean hotel near Museo de Arte de Puerto Rico

City center stay

Your stay at this Parque hotel places you within 3 miles (5 km) of Museo de Arte de Puerto Rico and Jose Miguel Agrelot Coliseum. Puerto Rico Convention Center and Pan American Pier are also within 3 miles (5 km).

Renovated in 2019

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, comfy beds

The 35 individually decorated guestrooms offer free WiFi and comfy beds. Smart TVs and digital channels provide entertainment options, and other amenities include premium bedding and Netflix. Housekeeping is available on request.

City Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$243* Per night/room Aug 3 - Aug 4

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Trópica Beach Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trópica Beach Hotel

Everyone (4) Couples (2) Family (2)
5 out of 5

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 27, 2021 by Anite Casas

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

4 out of 5
Very clean hotel. The restaurant on the property was really good. Very cute hotel. Rooms are small but just right for 1 person. Also there aren’t any closets just a garment rack. Close to restaurants and bars.

Posted by on May 3, 2021

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2 out of 5
Staff was very friendly and helpful but rooms are tiny, clothes rack instead of closet, incredibly noisy from other rooms and outside. Austere furnishings. Won’t return

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 22, 2021 by Anite Casas

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We are very sorry to read that you did not enjoy your stay with us and that the room you chose was not to your liking. We hope that other potential guests may use your experience to select better and more comfortable room types that will suite their needs accordingly. The Trópica Family is dedicated to making sure that our guests enjoy every moment of their stay with us and we are extremely willing and able to resolve and prevent any issues that may affect your stay with us. We are sorry that none of these issues were not brought to our attention and that we were unable to resolve these problems once they occurred. Again, thank you for choosing Trópica Beach Hotel and we hope you will give us the opportunity of hosting you again in the future. Please contact us directly as we would love to make it up to you. #keepittropica Warm Regards, Anite Casas General Manager Trópica Beach Hotel

5 out of 5
Absolutely loved my stay here. It's clean, new, and walking distance to the beach. And the staff is extremely accommodating and friendly, especially Franklin!

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 13, 2021 by Franklin Rivera

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We appreciate your comments and we hope to have you back soon and often! #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

5 out of 5
Great place to stay, super clean , friendly staff and very Modern looks .

Posted by , from Texas on Oct 5, 2020

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Comment from Hotel Management

Oct 5, 2020 by Franklin Rivera

Dear Eduardo, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to our staff, cleanliness and property. The Trópica Family is dedicated to making you feel not only at home but even more comfortable and we are delighted to read that we were able to exceed your expectations. Again, thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often! #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

4 out of 5
Very boutique! Beautiful decor and nicely done! Staff went above and beyond to make us feel welcomed! My only complaint is on the room. The AC, cooling unit, did not work very well. Also the ceilings were stained above our bed. It was very humid in the room after taking showers. There was no ventilation for the bathroom so all the moisture from the showers stayed in the room. We will definitely be back, it was a great visit and a great area to stay in!!

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Franklin Rivera

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to our staff and decor. We truly believe in creating unique and wonderful experiences for our guests to enjoy. We have verified the AC issues that you mentioned and it seems their was some confusion in regards to how to work the AC remote control in order for the unit to cool. We have also taken care of the ceiling and will be finding a way of preventing moisture from the shower to impact future guests' experiences. Again, thank you for choosing Trópica Beach Hotel and for sharing your experience. We hope to have you back and have your next stay with us be a 5 out of 5! #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

5 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Franklin Rivera

Dear guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

5 out of 5

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Franklin Rivera

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We are delighted to read that you enjoyed your stay with us and we greatly appreciate you taking the time to share your experience with the world. We hope to have you back soon and often. #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 300 square feet (28 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Trópica Beach Hotel. For a fee, parking is available. A complete renovation of Trópica Beach Hotel was completed in August 2019. This Mediterranean San Juan hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 3 buildings
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Trópica Beach Hotel offers 35 air-conditioned accommodations with designer toiletries and complimentary toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Smart television
  • Digital channels
  • Netflix
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer available
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Trópica Beach Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trópica Beach Hotel Hotel
  • Trópica Beach Hotel San Juan
  • Trópica Beach Hotel Hotel San Juan

You should know

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.