May 24, 2022 by Monica
Thank you for your feedback and we are sorry to hear your daughter did not receive the welcome bag for our Honors Silver, Gold and Diamond Members. We try our best to ensure the honors number is attached and again very sorry we missed this opportunity. We hope to see you again in the near future.
Aug 3, 2021 by Clifton
Very disappointing to know we were unable to resolve the issues with the air conditioning. This matter has been shared with the staff here as we understand the importance of resolving issues immediately to ensure each guest is satisfied.