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"Stay America offers a economical place to stay without the extras of most hotels. Our room with a full kitchen was roomy and comfortable. Having a k ... " More

By a verified traveler on Mon 22 May 2017

Hotel Description

Enjoy free breakfast at this San Ramon hotel

In San Ramon

Within 3 miles (5 km) of this San Ramon hotel, you'll find Crow Canyon Country Club and Bishop Ranch Regional Preserve. Bridges Golf Club and Blackhawk Automotive Museum are also within 6 miles (10 km).

Renovated in 2019

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is also provided.

Free WiFi, kitchens

The 128 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110* Per night/room Oct 26 - Oct 27

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America - San Ramon - Bishop Ranch - East ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - San Ramon - Bishop Ranch - East

Everyone (7) Couples (1)
3 out of 5
I csn distinctly hear the upstairs tenant walking across the room

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 5, 2019 by Hotel Management

Thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a restful visit. We are sorry your stay was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management

5 out of 5

Posted by on Sep 4, 2019

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2 out of 5
For an extended stay facility there is no dishes in the room you have to ask if you want them and lord knows how long it will take to get to you. The shampoo that they leave you is like water and not enough for one person let alone 2. There is nothing to put your luggage on in the room there is no door on the closet not what I would expect from an “extended stay facility”

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Hotel Management

Thank you for staying with us. We apologize for your disappointment with the in-suite amenities and the difficulties you faced during your stay. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Thank you again for being our guest, and we hope you will revisit the next time you are in the area. Sincerely, Hotel Management

2 out of 5
Place looks nice from the outside, but rooms are Spartan at best. No glasses, ice bucket, minimal toiletries, poor lighting, just sad.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 9, 2019 by Hotel Management

Please accept our sincerest apologies as you were unaware of our hotel policy and regret the inconvenience it caused. We would like to inform you that our kitchenware and in-room-amenities are kept at the front desk are always complimentary. Your feedback is very important to us and has been shared with the front desk staff to ensure we clearly communicate our services to all guests. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

5 out of 5
Basic and clean. Room itself was a little musty smelling but hallways were very clean smelling.

Posted by , from Bay Area California on Jan 8, 2019

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Comment from Hotel Management

Jan 9, 2019 by Hotel Management

Thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us and hope to see you back in the future for a perfect visit. Sincerely, Hotel Management

4 out of 5

Value without the frills

Pros: The location and the convenience of having a full kitchen.
Cons: Minor maintenance needs closer attention. For example: the toilet seat was loose.and easily tightened.
Location: Easy access to I-680. Walking distance to a grocery store and a number of restaurants.
Stay America offers a economical place to stay without the extras of most hotels. Our room with a full kitchen was roomy and comfortable. Having a kitchen is a must to cut expenses when traveling. While a basic pack (available on request) containing plates, cups, silverware and a few utensils was sufficient for us to make a simple breakfast, you should consider bringing a your own if possible, especially on a longer stay. The location of Stay America is convenient with easy access to I-680 and is within walking distance from a grocery store and several restaurants. Pets are welcome in select rooms so be aware and request a no pet room if you have allergies. There is ample parking and the parking areas are well lit.

Posted by , from Nevada on May 22, 2017

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Comment from Hotel Management

May 24, 2017 by General Manager

Robert, thank you for sharing your kind review of Extended Stay America - San Ramon - Bishop Ranch - East. We are glad to read you not only enjoyed our convenient location and the facilities but also found us to be a good value. I will be sure to share your concern with the maintenance team to fix the issue immediately. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, General Manager

1 out of 5

Overall it sucked. I will never stay st your hote

Holuday inn express is much better and cleaner. Your rooms stink

Posted by on Nov 13, 2016

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2 out of 5

Not a nice hotel

Pros: The bed was comfortable.
Cons: Fix the elevator
Things not in the room on arrival: hairdryer, coffee maker, utensils, cups, dishes, pots and pans (seriously there was not even one water cup) The elevator made crazy loud banging noises one the first floor, there were bad smells in the hall, the microwave did not work and the power went out in the middle of the night. Luckily only a one night stay

Posted by , from Bay area on Aug 10, 2015

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3 out of 5

Pleasant, yet frustratin

The lady at the front desk was really pleasant. She welcomed me to the hotel, and was courteous. When I left the building that night, she told me to have a nice evening. She made the environment have a "family" feel to it. When I came back to the hotel later that evening, the after hours doors were locked. I tried using my key in the designated slot outside the door; however, the key did not work. I tried using the hotel phone located next to the outside door. This phone was suppose to get ahold of the person at the front desk; however, the phone was not set up appropriately, and when I dialed "0" it rang an actual operated located in Ohio, who could not open the front lobby door. I was able to finally get into to the lobby part of the hotel when another guest entered and let me in. Otherwise, I would have had to stay in my car. I contacted the Manager the next business day and left a message. I didn't hear back for a few days, and called again. I was able to get ahold of the manager, and discussed my "scary" situation with her. She was appologetic, and said she will check into the key not working and the phone misdirect.

Posted by on Jan 16, 2011

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3 out of 5

Tad Above a Motel 6

Stayed at this hotel, staff was nice and kind, but the hallway and room was probably just a little better than a Motel 6. Also Internet connection was very bad. Often disconnected or slow.

Posted by on Jan 8, 2011

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About the Extended Stay America - San Ramon - Bishop Ranch - East

Location 2100 Camino Ramon, San Ramon, CA 94583

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America - San Ramon - Bishop Ranch - East also features a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Self parking is free. A complete renovation of Extended Stay America - San Ramon - Bishop Ranch - East was completed in August 2019. This San Ramon hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (32.5 km / 20.2 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - San Ramon - Bishop Ranch - East offers 128 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Bishop Ranch Hotel San Ramon East
  • Extended Stay America San Ramon Bishop Ranch East
  • Extended Stay America San Ramon East
  • Extended Stay America San Ramon Bishop Ranch East Hotel
  • Extended Stay America Bishop Ranch East Hotel
  • Extended Stay America Bishop Ranch East
  • Extended Stay San Ramon
  • San Ramon Extended Stay
  • Extended Stay America - San Ramon - Bishop Ranch - East Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.