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4.5 out of 5

"Didn’t like to pay for parking. " More

By a verified traveler on Mon 02 Aug 2021

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Hotel Description

4-star hotel near Roundhouse Market & Conference Center

Central San Ramon getaway

Your stay at this San Ramon hotel places you within a 10-minute walk of Roundhouse Market & Conference Center and City Center Bishop Ranch. Bridges Golf Club is within 3 miles (5 km) and Tommy T's Comedy House is within 9 miles (15 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, conference center, and conference space. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Comfy beds, WiFi

The 362 individually furnished guestrooms offer WiFi and comfy beds. Flat-screen TVs and cable channels provide entertainment options, and other amenities include Netflix and TVs. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room May 29 - May 30

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Concierge Room, Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Concierge Room, Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marriott San Ramon ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott San Ramon

Everyone (9) Couples (2) Family (1)
5 out of 5

Posted by on Dec 27, 2021

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Comment from Hotel Management

Jan 1, 2022 by Luis D.

Dear Ann, Thank you for taking the time share your experience with us and for the top score. We look forward to hosting you in the future.

4 out of 5
Didn’t like to pay for parking.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 28, 2021 by Luis D.

Dear Gale, Thank you for taking the time to share your experience with us. We look forward to hosting again.

5 out of 5
Very clean, friendly staff and peaceful atmosphere. Great breakfast quality.

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 3, 2021 by Luis D.

Thank you for the great review and for sharing your experience with us. We look forward to hosting you again in the future. Stay Safe!

5 out of 5
The Hotel was amazingly clean and quiet. When I laid down to sleep I only remember waking up! I must have gone to sleep as soon as my head touched the pillow. I really liked that I had a little coffee bar with real half and half instead of that powered stuff. Really liked that maids were not coming into my room unless I requested. For three days I just wanted to be left alone. The room was very lovely and I set the temperature which stayed perfect. Enjoyed the king sized bed. Never had one, because I thought they were too big.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 3, 2021 by Luis D.

Thank you for choosing our hotel on this trip. You sure did have an amazing time here. We can't wait to host you again in the future. Stay Safe!

5 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 17, 2021 by Luis D.

Thank you for sharing your positive experience at our hotel. We cant' wait to host you again in the future. Stay safe!

5 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 23, 2019 by ASG

The San Ramon Marriott teams hopes to always be your home away from home.

5 out of 5
Great service, room was very clean. Exactly what we were expecting.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 23, 2019 by ASG

May we always be your choice hotel when in San Ramon.

4 out of 5

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 11, 2019 by ASG

It was our pleasure to serve you. Hope you will come back again real soon.

4 out of 5

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 4, 2019 by ASG

Thank you for choosing to stay with us. Hope to serve you again soon.

4 out of 5

More hooks in the rooms

Pros: location
Cons: more hooks on the walls and free parking for over night guests - it's not like there are not enough spaces like in San Francisco or a major city.
Location: Shopping centers; golf
Room was clean and good size. We had a king room on the 4th floor. Came with coffee machine; hair dryer was in the hall closet not in the bathroom. Not many towel racks and only one hook in the entire room. I think they should have more hooks on the walls for people to hang garment bags, especially when the closets are so small. Especially for people that do not want to squish their formal attire into the closets. Instead of wasting tacky "do not hang" stickers on the walls by the sprinklers they should just put hook on the walls for people to hang things. Service was friendly. We didn't like the fact you have to pay for parking $12 per night. This should be free. Especially for overnight guests. There are ample enough spaces.

Posted by , from San Francisco CA on May 8, 2017

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Comment from Hotel Management

May 12, 2017 by Dathan D. - Guest Relations Coordinator

Thank you for staying at the San Ramon Marriott and sharing your experience with us. It is a pleasure to hear that you have enjoyed your stay with us. We hope that you choose to stay with us again whenever your travel needs bring you back to San Ramon.

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Bar/lounge

Property Features

Marriott San Ramon offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available. Event space at this hotel measures 9750 square feet (906 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Marriott San Ramon. Parking is available for a fee. This 4-star San Ramon hotel is smoke free.

  • 1 building
  • 362 guestrooms or units
  • 6 levels
  • 9750 sq ft of conference space
  • 906 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Marriott San Ramon offers 362 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries. This San Ramon hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Bishop Grill - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Uncovered self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel San Ramon
  • Marriott San Ramon
  • San Ramon Marriott
  • Courtyard By Marriott San Ramon Hotel San Ramon
  • Courtyard San Ramon
  • San Ramon Courtyard
  • Marriott San Ramon Hotel
  • Marriott San Ramon Hotel
  • Marriott San Ramon San Ramon
  • Marriott San Ramon Hotel San Ramon

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.