1) I had to call for entry codes, were not in any email
2) directions were unclear, different entrances
3) key box was not where specified
4) room was freezing cold and a bit smelly
5) kitchen and bathroom were clean, linens looked and smelled musty, beds were not very inviting. We found and put on fresher linens from the closet.
6) beds were lumpy, sleep difficult, we left a day early after sleepless nights. Pull-out sofa was a nightmare!!
7) the heating worked well, but the rattling noise was nasty; same with the fridge.
8) we looked and looked for ski lockers and laundry room, there were none.
9) the room was tiny, crowded, not a single chair with a back, only bar stools. Uncomfortable!!
Overall, we'll never be back to this one.