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4.3 out of 5

"Very clean and comfortable. Location is perfect. But the free breakfast was terrible. Everything that was supposed to be hot was cold and rubbery. " More

By a verified traveler on Sun 24 Nov 2019

Hotel Description

3-star hotel near Levi's Stadium

In Santa Clara

You'll find Levi's Stadium and Santa Clara Convention Center within 3 miles (5 km) of this Santa Clara hotel. California's Great America and Cisco Systems Corporate Headquarters are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free buffet breakfast each morning.

Free Internet, kitchens

The 150 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$96* Per night/room Dec 5 - Dec 6

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Santa Clara ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HYATT house Santa Clara

Everyone (5) Business (1) Couples (1) Family (2)
4 out of 5
Very clean and comfortable. Location is perfect. But the free breakfast was terrible. Everything that was supposed to be hot was cold and rubbery.

Posted by on Nov 24, 2019

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5 out of 5
The staff was very friendly. Breakfast was Amazing! place was beautiful.

Posted by on Jul 25, 2019

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1 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 18, 2019 by Daniel R - Hyatt

Thank you for choosing to stay with us. I am sorry that your experience at our property did not meet your expectations. If you have any additional feedback, we are open to receive it so that we may improve our service for future guests. Thank you for taking the time to review us, and I hope that you will give us another opportunity to be of service to you in the future.

5 out of 5
clean comfortable hotel, tucked away in greatbarea with lots of restuarants and shops next doir

Posted by , from texas on Jan 2, 2019

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5 out of 5

Overnighter

It was clean, comfortable and the staff was super friendly. I would definitely stay here again. Breakfast was awesome! Something for everyone.

Posted by , from honolulu,hawaii on Jun 1, 2016

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4 out of 5

GOOD BREAKFAST, CONVENIENT TO SAN JOSE AIRPORT

Pros: Convenience, responsive and friendly staff. Quiet and clean room
Cons: The bathroom was stuffy....could be improved by having a working fan in place.
Location: Palo Alto and the beautiful Stanford University campus is nearby. Santa Clara University is worth visiting.
While visiting family, we spent six nights at this hotel. Room was a bit small, but well furnished and comfortable. Breakfast was good with an omelette stand and fresh breads, muffins, etc.

Posted by , from Chicago on Dec 27, 2015

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5 out of 5

Would stay here again!

From very friendly staff to comfortable room our stay was perfect.

Posted by on Jun 25, 2015

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5 out of 5

One Night Stay for 49er Game

Pros: The hotels staff was wonderful and the location was great for our needs.
Cons: Nothing.
Location: The location was perfect with many places near by to eat and a grocery store to pick up water and snacks at a reasonable price.
This hotel was perfect! We only needed a room for a night. We had tickets to see the 49ers and at check out I asked what the easiest way to get to Levi Stadium was. They suggested taking the light rail and offered a complimentary shuttle to take us to the nearest light rail station. It couldn't have been any better! We took the light rail and it dropped us right in front of the stadium. On the way back, we caught the light rail again, we called the hotel just before our stop and they were pulling up just as we were getting off the train. It was absolutely perfect. The room was clean, the breakfast was good and the hotel's guest services were spot on! There is also a nice shopping center right outside their door with many reasonable places to eat and a Safeway to pick up anything you may need. We will definitely be staying here again!

Posted by , from Reno, NV on Aug 25, 2014

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Property Features

HYATT house Santa Clara offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 500 square feet (46 square meters). The business-friendly HYATT house Santa Clara also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Santa Clara hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (8.8 km / 5.5 mi)
  • Train station: Santa Clara Great America Station (3.7 km / 2.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HYATT house Santa Clara offers 150 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hair dryers. This Santa Clara hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchen
  • Sitting area
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

HYATT house Santa Clara has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Hotel Santa Clara
  • HYATT house Santa Clara
  • Santa Clara HYATT house
  • HYATT house Santa Clara Hotel
  • HYATT house Santa Clara Hotel
  • HYATT house Santa Clara Santa Clara
  • HYATT house Santa Clara Hotel Santa Clara

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.