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4.3 out of 5

"I highly recommend staying here. The staff is lovely and welcoming. " More

By a verified traveler on Fri 03 Jan 2020

Hotel Description

4-star hotel near Santa Clara Convention Center

City center retreat

Your stay at this Santa Clara hotel places you within a 10-minute walk of Santa Clara Convention Center and Levi's Stadium. California's Great America and Intel Museum are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 280 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. MP3 docks, refrigerators, and room service are also available.

Executive Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, Levi Stadium View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Double Beds, Levi Stadium View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One King Bed Mini Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Santa Clara ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Santa Clara

Everyone (8) Family (6)
5 out of 5
I highly recommend staying here. The staff is lovely and welcoming.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 9, 2020 by AGSM

Thank you so much for taking the time to leave us this amazing review

4 out of 5
Location and staff was excellent. Large stain in carpet and hot water took extremely long time to reach the shower. Also shower water pressure was extremely low.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 10, 2019 by AGSM

Thank you so much for taking the time to leave us this amazing review.I am so sorry about the shower.We will look into the matter and make sure its fixed.We would appreciate another business with you.

5 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 17, 2019 by Nirva Dahal. Assistance Guest Service Manager

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

4 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by Jon

Thank you for the great rating. We look forward to seeing you again.

2 out of 5
In booking with travelocity, I was told I'd get a room with a king size bed and a view of the stadium and that the room had a pull out sofa bed. Instead, upon arrival and registration, I was put into a room with a queen size bed and no pull out sofa bed, as well as no view of the stadium. The rate for the room I booked was more than for the room I was placed in. My first experience with travelocity hasn't gotten off to a good start.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by AGSM

Thank you Angie for providing us with your feedback. Please accept our sincere apologies on your experience. Our promise is to ensure every guest feels cared for, valued and respected and it appears we fell short during you stay. We hope that you will still consider staying with us in the future so we may leave you with a more positive lasting impression.

5 out of 5
Great! Clean room, perfect service and snacks too!

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Hilton Santa Clara

Thank you for the great rating! We look forward to seeing you again.

3 out of 5
At checkin, our room wasn’t ready at 4:30pm. Don’t expect any little extras but the beds and pillows were amazing.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Hilton Santa Clara

Thank you for your review. We apologize for any shortcomings we may have had during your visit. We hope that you will still consider us in the future.

5 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Hilton Santa Clara

Thank you for the great rating! We hope to see you soon again.

4 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 21, 2019 by Jon

Thank you for the great review. We look forward to seeing you again soon.

5 out of 5
Had a mother daughter weekend. We had a blast. Swimming pool is a heated pool, restaurant prices were higher than I thought but we enjoyed our dinner, staff super friendly, beautiful room, walking distance to the trolley, Great American, Levi Stadium and convention center. Stadium and convention center Prices were reasonable on this app. Thank you for everything 😍🙏💜❤️

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hilton Santa Clara

Thank you for the stellar rating! We look forward to your next stay with us.

Renovations + Closures

This property is closed from March 20 2020 to January 9 2021 (dates subject to change).

Property Features

Hilton Santa Clara offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Santa Clara. Self parking is free. This 4-star Santa Clara hotel is smoke free.

  • 280 guestrooms or units
  • 8 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (9.3 km / 5.8 mi)
  • Train station: Santa Clara Great America Station (1.3 km / 0.8 mi)
  • Metro station: Great America Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Santa Clara offers 280 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Santa Clara hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 11 AM and on weekends from 7 AM to 11 AM.

La Fontana - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that the property is within the vicinity of Levi Stadium and traffic can become congested during games and events. Parking is also restricted to 1 vehicle per registered guestroom during games and events. Guests checking out the day of a game or event will not be permitted to leave their vehicle on hotel property after official check-out time.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 1 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

For information about the property’s firearms policy, please check with the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 25 per person (approximately)
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Santa Clara
  • Hilton Santa Clara
  • Santa Clara Hilton
  • Hilton Santa Clara Hotel Santa Clara
  • Hilton Santa Clara Hotel
  • Hilton Santa Clara Hotel
  • Hilton Santa Clara Santa Clara
  • Hilton Santa Clara Hotel Santa Clara

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.