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4.3 out of 5

" Men at checkin were friendly,helpful. Room was clean and someone took time with towels/ paper products presentation. We liked the translucent window ... " More

By a verified traveler on Wed 04 Mar 2020

Hotel Description

Hotel near Santa Clara University in Santa Clara

Near the airport

Within 3 miles (5 km) of this Santa Clara hotel, you'll find Santa Clara University and Avaya Stadium. Also, Intel Museum is within 3 miles (5 km) and Santa Clara Convention Center is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 97 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$123* Per night/room Feb 4 - Feb 5

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley

Everyone (5) Family (5)
5 out of 5
Men at checkin were friendly,helpful. Room was clean and someone took time with towels/ paper products presentation. We liked the translucent windows a lot.

Posted by , from Auburn, CA on Mar 4, 2020

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Comment from Hotel Management

Mar 5, 2020 by Ozzie

Thank you so much for the wonderful comments regarding your most recent stay with us. We hope the next stay is just a memorable as the next one. Have a great day!

5 out of 5
Staff was great ! Property was clean and beautiful! Breakfast was good ! All requests were fullfilled !

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 7, 2020 by ozzie

Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

3 out of 5
The original room I was given was #327 which was right along the expressway. It was so noisy that I asked for another room. The staff was very friendly and accommodating and they immediately gave me a room just across the hall, which was perfect. Just a notation to others considering this property: the hotel is on the corner of a major intersection so there is constant traffic noise. That being said, it is also a very convenient location to many restaurants, fast foods, banks, strip malls with every kind of services.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 31, 2019 by Ozzie

Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 26, 2019 by Ozzie

Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

4 out of 5
It was great that we didn’t have to pay extra for parking there and that breakfast was included.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by ozzie

Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

3 out of 5
When you walk in the lobby, there's a bathroom smell - urine smell. I was afraid our room would smell like one too but it didn't and it was clean. The pull out bed comforter had stain on it that the front desk immediately replaced. The breakfast was well stocked. The pancake machine was broken though. Huge disappointment for my child. (No waffle maker either.) I like the scrambled egg white with cheese and something else in it (I can't remember). I would have given it another star if it wasn't for all the cons I mentioned. I love that they provided 2-bottled water in the room. The weather was hot and we were thirsty.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 13, 2019 by ozzie

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

3 out of 5
I liked it was a quiet hotel, easy access around town. Dislike breakfast buffet not that many staff helping with buffet. Cleaning ladies too early cleaning feel rushed to get out.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 6, 2019 by Ozzie

Hello, We appreciate the comments regarding breakfast and staff. We are usually staffed up (2 people) a day but on weekends many come down and we prepare for high occupancy or in when all come down same time. Also, I will inform housekeeping regarding knocking on doors early. As, you may not be aware many guests do leave early but do not inform the desk and some keep signs on. But again, my apologies if they did so that early and i just inform guests that placing a DND sign will prevent anyone from doing so.

5 out of 5

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 13, 2019 by Ozzie

Thank you for taking the time to tell us about your experience at Holiday Inn Express SANTA CLARA - SILICON VALLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

4 out of 5
Pull out bed was uncomfortable, I could feel the springs in the mattress

Posted by on Nov 4, 2018

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Comment from Hotel Management

Nov 10, 2018 by Ally

Hello, Thank you for taking the time to complete this online survey! We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us and will help us to improve. We hope you have a wonderful day!

5 out of 5

Great location

Got a room for my parents that was accessible. Large room with sitting area. Very clean. Nice staff. My mom said she didnt want to leave the bed it was so comfortable

Posted by on Sep 8, 2015

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About the Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley

Location 2455 El Camino Real, Santa Clara, CA 95051

Renovations + Closures

This property is closed from May 1 2020 to November 1 2020 (dates subject to change).

Property Features

Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley. Self parking is free. This Santa Clara hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • 12096 sq ft of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (8.7 km / 5.4 mi)
  • Train station: Santa Clara Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley offers 97 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with double sofa beds. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Holiday Inn Express Hotel Santa Clara-Silicon Valley Santa Clara
  • Holiday Inn Express Hotel Santa Clara-Silicon Valley
  • Holiday Inn Express Santa Clara-Silicon Valley Santa Clara
  • Holiday Inn Express Santa Clara-Silicon Valley
  • Holiday Inn Express Hotel Santa Clara-Silicon Valley Santa Clara
  • Holiday Inn Express Hotel Santa Clara-Silicon Valley Santa Clara
  • Holiday Inn Express Santa Clara-Silicon Valley Santa Clara
  • Holiday Inn Express Santa Clara-Silicon Valley
  • Holiday Inn Express Hotel Suites Santa Clara Silicon Valley
  • Holiday Inn Express Hotel Santa Clara-Silicon Valley
  • Holiday Inn Express Santa Clara-Silicon Valley Santa Clara
  • Holiday Inn Express Santa Clara-Silicon Valley
  • Holiday Inn Express Hotel Suites Santa Clara Silicon Valley

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.