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Best Western Plus Capitola By-the-sea Inn & Suites

2.5-star property
1435 41st Ave, Santa Cruz, CA 1-855-201-7819
4.5 out of 5
Wonderful!
See all 15 travelocity Reviews

"Terrific facility, staff and location. Very happy with our stay. " More

By a verified traveler on Tue 13 Aug 2019

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Hotel Description

Hotel near Capitola Beach in Santa Cruz

Close to the beach

You'll find Capitola Beach and Hooper Beach within 2 miles (3 km) of this hotel. The Hook and Capitola Wharf are also within 2 miles (3 km).

Renovated in 2019

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Oct 9 - Oct 10

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Basic Room, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Best Western Plus Capitola By-the-sea Inn & Suites ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Capitola By-the-sea Inn & Suites

Everyone (13) Family (2)
4 out of 5

Posted by on Mar 24, 2023

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Comment from Hotel Management

Apr 22, 2023 by Steph

Thank you for reviewing your stay with us!

3 out of 5

Posted by on Mar 23, 2021

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Comment from Hotel Management

Apr 3, 2021 by Steph

We are so sorry to hear that you did not have a good experience at our location. I would like to have any feedback that you may be willing to offer, if you have time.

5 out of 5
Terrific facility, staff and location. Very happy with our stay.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Steph

Thank you for reviewing your stay with us! We are so happy to her that you were very happy with your stay, and hope to see you in the future!

5 out of 5
Everyone at this resort was amazing. The rooms were new clean & big. Pool area was GREAT!!! ( Hot heatwave while we were there so we were in the beautifully maintained pool a lot!!!) delicious breakfast. Great coffee available 24/7 (thank you!) cookies in the afternoon. A wonderful hotel!

Posted by on Jun 14, 2019

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5 out of 5
I like the location. Breakfast was on the cold side.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 6, 2019 by Kent

Thank you for staying with us and we will make sure the hot food is hot next time you visit. Turns out the power shutoff to the two food warmers without us noticing. We will do a better job next time. Thank you

5 out of 5
Comfortable, clean, attractive and convenient. Would definitely stay here again!

Posted by on Feb 8, 2019

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Comment from Hotel Management

Feb 9, 2019 by Kent

Thank you so much for staying with us at the Best Western Plus Capitola. Our hospitality team appreciates you kind review and we look forward to seeing you again soon. Warm regards, Kent Berman General Manager

5 out of 5
It was very convenient to the location of my sister’s Memorial service. I’d stayed with Best Western hotels before and have always been satisfied.

Posted by on May 22, 2018

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Comment from Hotel Management

Jun 28, 2018 by Kent

Thank you very much for submitting a guest review. Our team strives to ensure that every guest is cared for, valued, and respected. We are thrilled that you enjoyed the service and accommodations. We hope that you will continue to stay with us. Again, thank you!

5 out of 5
nice place, close to capitola, great breakfast, room clean and quiet. I would reccomend

Posted by on Jan 30, 2018

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5 out of 5

beach visit

Pros: Clean
Location: Next to a mall and places to eat.
Clean Hotel, about a half mile from the beach but net to the mall and a lot of amenities.

Posted by on Apr 15, 2017

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5 out of 5

Nice hotel and very convenient!

Pros: We enjoyed everything about the hotel.
Cons: Nothing
Location: Santa Cruz and the beach views are a short distance away.
A great experience as we were traveling from out of town. The hotel provided everything we wanted and needed. We were greeted by Blake at the front desk and he made us feel right at home and was very accommodating.

Posted by on Jan 8, 2017

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About the Best Western Plus Capitola By-the-sea Inn & Suites

Location 1435 41st Ave, Santa Cruz, CA 95010

Property Features

Best Western Plus Capitola By-the-sea Inn & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Capitola By-the-sea Inn & Suites. Self parking is free. A complete renovation of Best Western Plus Capitola By-the-sea Inn & Suites was completed in January 2019. This Santa Cruz hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 1999
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2019.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Best Western Capitola
  • Best Western Plus Capitola Sea
  • Best Western Plus Capitola Sea Inn
  • Best Western Plus Capitola By-the-sea Inn
  • Best Western Plus Capitola By-the-sea
  • Best Western Plus Capitola By-The-Sea Hotel Capitola
  • Best Western Plus Capitola By-The-Sea Inn And Suites
  • Capitola Best Western
  • Best Western Plus Capitola By-The-Sea Hotel
  • Best Western Plus Capitola By the sea Inn Suites
  • Best Western Plus Capitola By the sea Inn Suites
  • Best Western Plus Capitola By-the-sea Inn & Suites Hotel
  • Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.