travelocity
Photo gallery

Holiday Inn Express Hotel & Suites Santa Cruz

Star Rating
2.5 out of 5

Information

Reviews

4.3 / 5Very Good
1,624 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pacific Avenue
    13 min walk
  • Popular Location
    Mission Santa Cruz
    16 min walk
  • Popular Location
    Pasatiempo Golf Course
    3 min drive
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    41 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-07. Try updating your dates to see prices for your trip.

    About this area

    Santa Cruz

    Located in Santa Cruz, Holiday Inn Express Hotel & Suites Santa Cruz is in an area with good shopping. Santa Cruz Beach Boardwalk and Mystery Spot are notable landmarks, and the area's natural beauty can be seen at Main Beach and Monterey Bay. University of California Santa Cruz Arboretum and Roaring Camp Railroads are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Pacific Avenue - 13 min walk
    • Popular Location
      Mission Santa Cruz - 16 min walk
    • Popular Location
      Pasatiempo Golf Course - 3 min drive
    • Popular Location
      Main Beach - 4 min drive
    • Popular Location
      Santa Cruz Beach Boardwalk - 4 min drive

    Getting around

    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 38 min drive

    About this property

    Holiday Inn Express Hotel & Suites Santa Cruz

    An outdoor pool, a 24-hour fitness center, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. All 100 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Free weekday newspapers, free local calls, and hair dryers are among the other amenities that guests will find.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 7 per night

    Food and drink

    • Free buffet breakfast

    Things to do

    • 24-hour fitness center
    • Outdoor pool
    • Sauna

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Microwave (on request)
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Elevator
    • Front-desk safe
    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Business center
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Hair dryer

    Entertainment

    • Cable channels
    • LCD TV

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Refrigerator

    More

    • Desk
    • Free local calls
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Phone

    Frequently asked questions

    4.3

    Very Good

    5 - Excellent
    811
    4 - Good
    589
    3 - Okay
    147
    2 - Mediocre
    52
    1 - Poor
    25
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.4
    Property condition

    2/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    Stayed 3 nights and only asked for housekeeping service once. The one request I made (2 bars of soap instead of the one they apparently allocate per room) was ignored so I had to follow up with the front desk. They did not replenish coffee supplies either. It may seem like a small thing but I had just stayed at a much smaller property (23 rooms) and they did a much better job.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very spacious and comfortable room. Good indoor garage access. Very appealing range of breakfast offerings.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Good

    Breakfast was great and the rooms were nice but the housekeeping was not good. No clean up of trash and not consistent with clean towels, Kleenex or bathroom toiletries.

    Stayed 4 nights in Nov 2019

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort

    Location, cleanliness and breakfast were good! The negative points were that there was a large wet spot in front of the fridge and the $7 parking charge per night. But overall it was a great stay and I would stay there again :)

    Stayed 2 nights in Nov 2019

    Tell us how we can improve our site