"Desk staff was fabulous. Friendly happy and took my needs into account. Knew property very well and the map and directions to my room made sense! This ... " More
Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Monterey Bay and University of California, Santa Cruz are also within 3 miles (5 km).
Renovated in 2020
This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A poolside bar, a 24-hour front desk, and a terrace are also provided.
May 19, 2023 by Jason Osmanski, Front Office Supervisor
Dear Rachel,Thank you for taking the time to share your feedback about your stay. Our highest priority is providing remarkable hospitality, and our staff are delighted when their hard work is recognized. I've shared your satisfaction with our hotel leaders so they can celebrate their success with their teams. Thank you for being our guest!Yours in Service,Jason Osmanski Front Office SupervisorHotel Paradox, Autograph Collection
Oct 7, 2021 by Grant
While one never gets a second chance at a first impression, I believe, if given another opportunity, you will have a different experience. My Team has been working feverishly to get us where we need to be. Do come create new memories with us!
Oct 4, 2021 by Grant
You get us! We look forward to welcoming you back!
The property will be renovating from January 9 2023 to July 15 2023 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Hotel Paradox, Autograph Collection offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 6 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available. A complete renovation of Hotel Paradox, Autograph Collection was completed in August 2020. This 4-star Santa Cruz hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Self parking (surcharge)
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Beds feature down comforters. Flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in August 2020.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Guests will receive smart lock details.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.