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"I love the Paradox and stay there whenever I'm in Santa Cruz.
However, one caution -- bring your own toilet paper! The stuff they have is not up to t
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Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Also, Monterey Bay is within 2 miles (3 km) and Mystery Spot is within 6 miles (10 km).
Poolside dining
This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and laundry facilities.
Free Internet, soaking tubs
The 170 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include deep soaking bathtubs, minibars, and flat-screen TVs with cable channels.
Hotel Paradox, Autograph Collection ratings based on 10 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hotel Paradox, Autograph Collection
Everyone (9)Family (1)
4 out of 5
Posted by a verified traveler on Dec 31, 2019
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5 out of 5
I love the Paradox and stay there whenever I'm in Santa Cruz.
However, one caution -- bring your own toilet paper! The stuff they have is not up to the quality of everything else at the hotel.
Posted by a verified traveler on May 22, 2019
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5 out of 5
From the moment we stepped out of our car until we left the next day every person on staff was amazing, friendly, helpful, happy and truly wanted you to have the best stay possible!
Compliments to the owners, staff and everyone involved in doing a great job with employee satisfaction, which results in guest satisfaction. Enjoyed talking with different staff members about the history of the hotel and how they take care of their employees, and everyone of them had only positive things to say, first time I have experienced this and so happy to know there are companies that take the time to listen to their employees needs and accommodate them when possible and reward them for loyal, excellent service to the company in many different ways!
I worked for Apple Computer in it's early days in the Human Resource Dept. and we were doing these types of things for our employees, that was years ago, the company has grown immensely since then and no longer does this as well and as much as it once did, so my hope to your company is that you continue these perks you are passing on to your dedicated staff as you grow, because it is your employees who interface with your guests that are the face of the company and you don't get a second change to make a first impression, so my humble advice is to continue to reward those making that exemplary first impression, because it will always matter to your guests!
Keep up the great job and look forward to my next stay-Cynthia Navarro
Posted by CynthiaNavarro, from Fair Oaks,CA on Apr 8, 2019
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5 out of 5
Posted by a verified traveler on Mar 29, 2019
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5 out of 5
Came here for my birthday, was perfect. Then I was proposed to!!
Posted by a verified traveler on Mar 25, 2019
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4 out of 5
Lovely Stay
I took my daughter to Santa Cruz for a birthday getaway and found a great deal for Paradox here on Travelocity. The room was lovely - best hotel bed ever, nice climate control, Illy espresso maker, and elegant bathroom (shower only though). Bathrobes were a nice touch, and the linens and towels were yummy soft. Enjoyed the view of the pool. It was quiet, safe and as cozy as I had hoped. The only snafu was that they were running very late on check in - and we didn't get into our room until nearly 5 pm on a Saturday night, rushing our time before a dinner reservation. The staff was courteous and apologetic in the face of the delays but it might have been a nice PR move to offer a drink coupon or waived parking fee. All in all, a lovely stay and I heartily recommend it!
Posted by Cyn, from Silicon Valley on Feb 12, 2018
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5 out of 5
Hotel Reveiw
Great hotel friendly staff. Was upgraded to a suite upon arrival for no additional charge! Room service was delightful along with turn down service. Card entry to gates provided good sense of security and peace of mind
Posted by Tiger, from Sacramento, CA on Jan 17, 2018
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4 out of 5
Nice Hotel
Pros:It had everything. Restaurant open all day, nice pool area and spa.
Cons:We stayed in room 120. There was no towel rack in which to hang wet towels or a hand towel.
Location:The location was great, central too many places.
Felt very well taken care of except for when we had drinks out by the spa. It took a long time to get the attention of the server and once our order was placed quite a long time for it to be delivered considering there weren't many people out by the pool.
Posted by a verified traveler on May 23, 2016
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3 out of 5
Upscale motel.
Poor sound insulation between rooms. One hears toilets flushing and ventilators blowing. That's why I try to stay on the top floor.
Posted by a verified traveler on Dec 20, 2015
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4 out of 5
Good Downtown Experiencw
Pros:Hotel was lovely. Good value to offer ratio!
Cons:In room movies, good selection of TV, but couldn't buy movies
Location:Overall, good proximity to downtown, UCSC, the Arboretum, Hwy 17. A bit far of a walk to beach.
The Paradox was a very pleasing hotel! The staff were wonderful across the board! Very accommodating. Originally had booked a king bed as it said we could get a rollaway, when called to get the rollaway they said the room wasn't big enough for it, but since advertised that they could do that, they upgraded to a double queen free of charge (thanks Yolanda!). When we checked in, the front staff was very helpful in helping us plan things to do and places to eat!
The hotel rooms were nice, beds comfy,
The following facilities or services will be unavailable from March 31 2020 to March 1 2021 (dates subject to change):
Bar/Lounge(s)
Breakfast
Dining venue(s)
Fitness facilities
Spa tub
Property Features
Hotel Paradox, Autograph Collection offers its guests an outdoor pool and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 6 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available. A complete renovation of Hotel Paradox, Autograph Collection was completed in August 2020. This 4-star Santa Cruz hotel is smoke free.
1 building
170 guestrooms or units
5 levels
Built in 1969
Dining venue
Bar by the pool
Bar or lounge
Deli
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business center (24 hours)
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Water dispenser
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (55.1 km / 34.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in August 2020.
Deep soaking tub
Minibar
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Netflix
Movies for purchase
Espresso maker
Coffee maker
Hypo-allergenic bedding
Down blanket
Bathtub or shower
Rainfall showerhead
Nightly turndown service
Local calls (free)
Hair dryer
Safe
Bathrobes
Designer toiletries
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Solaire Restaurant + Bar - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).
Nearby Activities
An outdoor pool and a spa tub are on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices in meeting rooms
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 2:00 AM
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 75.00 per accommodation, per stay
Only dogs are allowed
Maximum 2 per room (weight limit: 50 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Car not required
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per day
Sanitation services: USD 1.50 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 8 and USD 21 per person (approximately)
Self parking fee: USD 10.00 per day
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Paradox, Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Hotel Paradox, Autograph Collection is home to Solaire Restaurant + Bar, which features American cuisine, pool views, and happy hour.
Free parking is not available at this hotel. Self parking is available for USD 10.00 per day, and valet parking for USD 15.00 per day.
Hotel Paradox, Autograph Collection is 34.2 mi (42-min drive) away from the San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) airport, the closest popular airport to the property.
Hotel Paradox, Autograph Collection features an outdoor pool.
This hotel is 5.6 mi (11-min drive) from Capitola Beach and 9.9 mi (16-min drive) from Rio Del Mar Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Free breakfast isn't offered at Hotel Paradox, Autograph Collection, but full breakfast is offered for a fee of between USD 8 and USD 16 for adults, USD 6 and USD 8 for children. It's available every day from 6:30 AM to 11:30 AM.
Check-in is from 4:00 PM - 2:00 AM.
Airport shuttle services are not available at Hotel Paradox, Autograph Collection.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
