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"The room was larger than I expected and was very clean. " More

By a verified traveler on Tue 06 Apr 2021

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Hotel Description

Hotel near Santa Cruz Beach Boardwalk, connected to a shopping center in Santa Cruz

Boardwalk, shopping nearby

A stay at this Westside Santa Cruz hotel places you within half a mile (1 km) of Ocean Street and 2 miles (3 km) of Santa Cruz Beach Boardwalk. Santa Cruz Wharf and Monterey Bay are also within 3 miles (5 km).

Outdoor pool

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the laundry service. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 42 guestrooms also offer coffee/tea makers and flat-screen TVs with cable channels. Other amenities include free weekday newspapers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max
$86* Per night/room Jan 19 - Jan 20

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Santa Cruz ratings based on 46 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Santa Cruz

Everyone (5) Couples (1) Family (2)
3 out of 5
The room was larger than I expected and was very clean.

Posted by on Apr 6, 2021

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1 out of 5
The man at check-in was nice enough, although he warned me to be sure to lock the car. The rest of the experience went downhill from there. The bathroom and far window were cracked, the heater was unreliable, the floor was grotesque, the bath tub didn't drain at all well, and backed up when another room showered.

Posted by , from San Diego, CA on Feb 18, 2020

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5 out of 5
Location was great walking distance to food and stores

Posted by on Aug 29, 2019

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5 out of 5
Our room was very roomy. It was in a great location and had good amenities. The front desk was very friendly and helpful.

Posted by on Aug 9, 2019

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5 out of 5

Posted by on Aug 5, 2019

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3 out of 5

Posted by on Aug 5, 2019

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4 out of 5

Posted by on May 30, 2019

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2 out of 5
Location of Hotel is very convenient. Only issue I had was with the bed. Bed was soft, old, sunk in the middle and over was uncomfortable.

Posted by , from Santa Cruz, Ca on Mar 30, 2019

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5 out of 5

Quality where it counts!

The beds and pillows were exceptionally comfortable! Best night sleep I've had in a hotel in a long time! Also the bathroom, shower, bathtub were excellent. The room was clean and spacious. Seemed like this establishment made an effort to have top quality beds and bathroom space which was much appreciated!

Posted by on Jan 16, 2018

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5 out of 5

Don't judge it by the outside!

Pros: I liked the cleanliness, the room decor and the comfort of this hotel. It was on a busy street but was very quiet at night.
Cons: Maybe look into updating the outside of the building- many people may be turned off by the look of this place from the outside.
Location: The location claims to be near the boardwalk but it's not. It's a strong 10-15 minute drive with traffic. However, the Mystery Spot was very close.
We did an overnight stay to the Boardwalk with our family of 5. This was the hotel that fit my criteria for a free breakfast. Upon arriving I was very discouraged by the outside. However, upon entering our room I changed my mind. The rooms are very clean and comfortable- up to date TV's, bedding, flooring and refrigerators. They even have AC units in every room. The pool was a must for having small kids, but its much smaller than I had anticipated. The manager was very friendly and even allowed us to check in early.

Posted by , from Sacramento, CA on Aug 14, 2015

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About the Quality Inn Santa Cruz

Location 1101 Ocean St, Santa Cruz, CA 95060

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Santa Cruz offers its guests a seasonal outdoor pool, a terrace, and a picnic area. WiFi is free in public spaces. The business-friendly Quality Inn Santa Cruz also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Santa Cruz offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2015.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per night.

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 100.00 per stay

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Santa Cruz
  • Quality Santa Cruz
  • Santa Cruz Quality Inn
  • Quality Hotel Santa Cruz
  • Quality Inn Santa Cruz Hotel
  • Quality Inn Santa Cruz Santa Cruz
  • Quality Inn Santa Cruz Hotel Santa Cruz

You should know

  • The seasonal pool will open in March and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.