"They should not advertise free breakfast, they only served coffee, some bread, and yogurt. Also the room service was bad, I had to go the front to re ... " More
Downtown Santa Fe stay
With a stay at this Downtown Santa Fe hotel, you'll be steps from Loretto Chapel and Jackson-Kirkland Gallery. Santa Fe Plaza and Mountain Trails Gallery are also within half a mile (1 km).
Renovated in 2021
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and express check-out are also provided.
Sep 7, 2023 by Juan C
Thank you for taking the time to voice your most recent experience at our property. We will use this as a learning example to help us continue in our success as a hotel and hope you will give us another opportunity to demonstrate our commitment to your satisfaction.
Aug 24, 2023 by Juan C
Thanks for staying with us. We appreciate your feedback!
Jun 18, 2023 by joceline
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
Jun 13, 2023 by Juan C
Thanks for staying with us. We appreciate your feedback!
Jun 12, 2023 by joceline
Thank you for your review! We are so happy to hear that you enjoyed our room! We strive on delivering excellent service, so we are happy to hear that we did just that. We hope to be able to welcome you back in the future! Thank you again,
Apr 19, 2023 by joceline
thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!
Apr 2, 2023 by Juan C
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. every time during your reservation every guest is advise about the parking charge
Mar 28, 2023 by joceline
We are delighted to hear that you had a wonderful stay with us!!, Thank you for the positive review. We are delighted to know that Manny with valet exceeded your expectations. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to serve you again soon.
Apr 6, 2023 by Juan C
Thanks for your feedback!!!
Dec 4, 2022 by Aaron E
· Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
El Sendero Inn, Ascend Hotel Collection offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly El Sendero Inn, Ascend Hotel Collection also features a vending machine, concierge services, and express check-out. For a fee, parking is available. A complete renovation of El Sendero Inn, Ascend Hotel Collection was completed in May 2021. This Colonial Santa Fe hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge)
El Sendero Inn, Ascend Hotel Collection offers 83 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bidets, and complimentary toiletries. This Santa Fe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2021.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
A children's pool and a seasonal outdoor pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.