Skip to main content
Beginning of main content
4.0 out of 5

"To much traffic sounds " More

By a verified traveler on Fri 29 Sep 2023

Enter dates to see availability

Hotel Description

3-star guestrooms with free WiFi

In suburbs

You'll be within 3 miles (5 km) of La Cieneguilla Petroglyph Site and 6 miles (10 km) of Theaterwork Studio with a stay here. Meow Wolf and Rockin' Rollers Event Arena are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Enjoy the spa tub and perks like free self parking and free WiFi. There's a sauna on site, and a 24-hour front desk and a snack bar/deli are also provided.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Oct 22 - Oct 23

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Refrigerator & Microwave, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Inn at Santa Fe, SureStay Collection by Best Western ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Inn at Santa Fe, SureStay Collection by Best Western

Everyone (9) Couples (6) Family (14)
4 out of 5
To much traffic sounds

Posted by on Sep 29, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 29, 2023 by GM

Thank you for your feedback, Karen. We hope that you will try us again in the future, where we can try a different area of the hotel that may quieter for you. We are so happy you stayed with us and hope you have safe travels.

2 out of 5
Room with mountain view, for which we paid extra, turned out to be view of swimming pool. Got a new room overlooking rte 25 interchange with the mountains in the distance. Handed note on check in saying that housekeeping service was suspended. After we complained to Travelocity, housekeeping was arranged for alternate days, On the fifth night, Friday, the Direct tv feed to the hotel apparently failed. On Saturday there was still no tv in room, and still no tv on Sunday night. Overall the common areas were dirty and because of lack of housekeeping there were overflowing garbage bins in the common areas. Finally, the promised email receipt for the stay never arrived. The hotel presents itself as a BestWestern. But it isn't. It's an affiliate. Only resemblance to other Best Westerns we have stayed in is that in room toiletries are the same. Nothing else.

Posted by on Sep 17, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 18, 2023 by GM

Hi Beatriz, We gave you the option to check out without penalty and you chose to stay. We accommodated your housekeeping request but we understood your impression of the hotel was already soured at that point. We were very accommodating to your needs and requests and we are sorry that it was not up to your standards. We are a SureStay collection by Best Western, we never advertise as Best Western plus. The TV issue was no fault of the hotel, it was direct tv and it was throughout the city. We thank you for staying with us and wish you safe travels.

5 out of 5
Nice clean room and property. Easy exit of I 25. Liked the way room was arranged. Nice walk in shower.

Posted by , from BOERNE on Sep 17, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 18, 2023 by GM

Thank you for your wonderful feedback, Erwin. We hope that you will choose to stay with us again on your next trip to Santa Fe!

4 out of 5
Nice breakfast. Pool area is small and not enough seating.

Posted by on Sep 9, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 12, 2023 by GM

Thank you for your feedback! Safe Travels!

1 out of 5
DIRY, MOLD IN SHOWER

Posted by on Aug 22, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 23, 2023 by GM

Thank you for your feedback Michael, We apologize for the condition of the shower and we already addressed the room you were in. Thank you for staying with us and best wishes on your travels.

4 out of 5
Liked the location away from the city buzz. Entry to hotel is dirty and is not a priority observed over a 5 day stay. Pretty good breakfast. Good staff.

Posted by on Aug 15, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 16, 2023 by GM

Thank you for your feedback, John. We will be using this to better present ourselves in the future. We wish you safe travels and thank you for staying with us.

5 out of 5
Nice Stay while in Santa Fe. We have at other places we like this one real well.

Posted by , from BOERNE on Aug 4, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2023 by GM

Thank you for your wonderful feedback, Erwin! We are so glad you enjoyed your stay! We hope you stay with us again the next time you are in Santa Fe. Safe travels!

5 out of 5

Posted by , from MERIDIAN on Jul 20, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2023 by GM

Thank you for your wonderful feedback, Charles! We are so glad you enjoyed your stay! We hope you stay with us again the next time you are in Santa Fe. Safe travels!

5 out of 5
close to the city and nice

Posted by on May 15, 2023

Was this review helpful to you?
Comment from Hotel Management

May 24, 2023 by GM

Thank you for your wonderful feedback, Mark! Safest of travels

5 out of 5

Posted by on May 14, 2023

Was this review helpful to you?
Comment from Hotel Management

May 24, 2023 by GM

Thank you for your wonderful feedback, Larry! Safest of travels

About the Inn at Santa Fe, SureStay Collection by Best Western

Location 8376 Cerrillos Rd, Santa Fe, NM 87507

Renovations + Closures

The following facilities or services will be unavailable from September 25 2023 to January 31 2025 (dates subject to change):

  • One of the bars/lounges
  • Dining venue(s)

Property Features

As a guest of Inn at Santa Fe, SureStay Collection by Best Western, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. You'll find a business center on site. Inn at Santa Fe, SureStay Collection by Best Western also features laundry facilities, express check-out, and an elevator. Free self parking is available.

  • 99 guestrooms or units
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast.

El Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car required
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Inn Santa Fe
  • Santa Fe Inn
  • Inn At Santa Fe Hotel Santa Fe
  • SureStay Collection Best Western Inn Santa Fe
  • SureStay Collection Best Western Inn
  • SureStay Collection Best Western Santa Fe
  • Inn at Santa Fe
  • Inn at Santa Fe SureStay Collection by Best Western
  • SureStay Collection by Best Western Inn at Santa Fe
  • Inn at Santa Fe, SureStay Collection by Best Western Hotel
  • Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Inn at Santa Fe, SureStay Collection by Best Western.
url importing http://travel.travelocity.com/Santa-Fe-Hotels-Inn-at-Santa-Fe,-SureStay-Collection-by-Best-Western.h159254-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Santa-Fe-Hotels-Inn-at-Santa-Fe,-SureStay-Collection-by-Best-Western.h159254-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Santa-Fe-Hotels-Inn-at-Santa-Fe,-SureStay-Collection-by-Best-Western.h159254-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.