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"We were at 5 rooms. Check-in was a total chaos due to a concert for locals that first night . Staff doing my check is seemed to be overwhelmed and al ... " More

By a verified traveler on Thu 12 Sep 2019

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Hotel Description

All-inclusive beachfront property with 2 restaurants

On the beach

You'll be within 2 miles (3 km) of Santa Lucia Beach and 6 miles (10 km) of Coco Beach with a stay here. Fuerte San Hilario is 6.2 mi (9.9 km) away.

All-inclusive

A nightclub, 2 restaurants, and an outdoor pool are all featured at this all-inclusive property. Enjoy a day at the beach surfing, or relax with sun loungers. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Brisas Santa Lucia - All Inclusive ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Brisas Santa Lucia - All Inclusive

Family (1)
3 out of 5
We were at 5 rooms. Check-in was a total chaos due to a concert for locals that first night . Staff doing my check is seemed to be overwhelmed and all of sudden stopped my check-in " to have a quick lunch". Rooms are dated, A/c was good , two of my rooms smelled like mold and cigarette. No bell boy to carry all our luggage ( they did not allow us to use the carts ourselves). Food is disappointing , staff doesn't wear gloves at the carving station or when cutting fruits in the morning. Juices are made out of powdered drinks despite the fact that some fruits were on display way beyond ripe ( No blenders were seen at the bars either ). Snack bar by the beach only offered fries ( better the second days ) and burgers ( tasteless and bland as they turned out to be frozen) . There is NO such a service that works overnight . The only restaurant open was the " buffet " out of 3 other restaurants that are advertised . You could see flies over the food, the pasta station was a joke ( overcooked pasta with watered down canned pasta sauce ) . The " Grill station " had limited offers during the three nights we stayed. Some of the "HOT " items were actually COLD all the way . There were mosquitos at night and sunrise, so bring your insect repellent The beach was gorgeous, absolutely amazing sandy beach with patches of seaweed , but the water was so clear that you see your toes and the bottom of the sea. Plenty of loungers and shade !! Another positive was the Coffee Bar!!

Posted by on Sep 12, 2019

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About the Hotel Brisas Santa Lucia - All Inclusive

Location Avenida Turística, Santa Lucia, 74250

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Hotel Brisas Santa Lucia - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Brisas Santa Lucia - All Inclusive, you'll find an outdoor pool, an outdoor tennis court, a health club, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have WiFi for a fee. You'll find a business center on site. A nightclub, a terrace, and a complimentary children's club are also featured at the business-friendly Hotel Brisas Santa Lucia - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Santa Lucia property.

  • 412 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Smoking in designated areas
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Brisas Santa Lucia - All Inclusive offers 412 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant serves dinner only. Open daily.

Nearby Activities

An outdoor tennis court and a health club are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Surfing/bodyboarding on site
  • Sailing on site
  • Boat tours on site
  • Kayaking nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Brisas Santa Lucia - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Cash deposit required
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Brisas Santa Lucia Playa Santa Lucia
  • Brisas Santa Lucia Playa Santa Lucia
  • Brisas Santa Lucia
  • Brisa Santa Lucia
  • Brisas Santa Lucia Playa Cuba - Camaguey Province
  • Brisas Santa Lucia Hotel Playa
  • Hotel Brisas Santa Lucia - All Inclusive Santa Lucia
  • Hotel Brisas Santa Lucia - All Inclusive All-inclusive property

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.