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"The hotel was nice very clean. Did not like food. Staff and service not good needs improvement " More

By a verified traveler on Sat 10 Jul 2021

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Hotel Description

3.5-star beach hotel, connected to a shopping center in P Chahue

Seaside stay

Within a 10-minute walk of this P Chahue hotel, you'll find Playa Santa Cruz and Huatulco Bay. Chahue Beach and Mercado Tres de Mayo are also within 2 miles (3 km).

3 outdoor pools

This smoke-free hotel features 3 outdoor pools, a 24-hour gym, and a restaurant. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. A business center, a terrace, and a garden are also on offer.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Dec 11 - Dec 12

Estandard Plus

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Marina Resort & Beach Club ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Marina Resort & Beach Club

Everyone (2) Family (1)
4 out of 5
The hotel was nice very clean. Did not like food. Staff and service not good needs improvement

Posted by on Jul 10, 2021

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5 out of 5
Esta bien, lo unico que seria mejor es el desayuno mas variedad o que en si sea bufet

Posted by on Sep 4, 2019

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4 out of 5
It was good overall good food location too..did not like the pool.....

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Yesi García

Hotel Marina & Resort appreciates your preference We are pleased that you have had a pleasant stay, your comments make us grow and improve our service. We hope to have your visit soon. We would like to know your opinions about the pool, that will help us improve the service. Excellent day

1 out of 5

My terrible experience

This hotel experience at Hotel marina was the worst experience I have ever had.From start to finish. We get there and the hotel is not what was shown in the pictures. The hotel is very very old. very ugly. The pools are dirty and gloomy like if they haven't been cleaned in weeks. The front desk lady did not greet us. She was rude to us from day one to day five . We got switched rooms like times. We finally get a room and they key to the door didnt work so we had to walk back down to get new ones. We finally get new keys after 20 min and we walk insiders room and the floors are dirty the bathroom smelled really bad and the toilet didn't flush. We tried to call to get a taxi from the hotel phone and the phone didn't work. We tried to get room service and they never showed up. They forgot to clean out room two times out of the five days we stayed there. The whole time we stayed it had been raining which is ok because it's beautiful there when it rains. Except when the water comes in the room from under the door... yea that happened. Huge puddles of water right at our door through the inside! This hotel is absuluty terrible. I would never stay again. I would not recommend it to anyone. The staff is terrible. The hotel is terrible. The whole experience at this hotel was the worst!

Posted by , from C on Oct 1, 2017

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About the Hotel Marina Resort & Beach Club

Location Tehuantepec 112, Santa María Huatulco, OAX 70987

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and free beach club nearby. Cool off in one of the 3 outdoor swimming pools at Hotel Marina Resort & Beach Club, and enjoy amenities like a children's pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 3.5-star Santa María Huatulco hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • 6 buildings
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Marina Resort & Beach Club offers 83 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Hotel Marina Resort & Beach Club has a restaurant on site.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Marina Resort & Beach Club

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 10
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hotel Marina Resort
  • Hotel Marina Resort Huatulco
  • Marina Hotel Resort
  • Marina Huatulco
  • Hotel Marina Resort Santa María Huatulco
  • Marina Santa María Huatulco
  • ina Resort ta ía Huatulco

You should know

  • Pool access available from 8:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.