Skip to main content
Beginning of main content

Enter dates to see availability

"Located right off the highway, easy access. Property is a little dated but comfortable. The check-in staff seemed reluctant to provide info that I nee ... " More

By a verified traveler on Sun 23 May 2021

Hotel Description

Hotel near Route 66 Auto Museum in Santa Rosa

In Santa Rosa

A stay at this hotel places you within half a mile (1 km) of Route 66 Auto Museum and 6 miles (10 km) of Blue Hole. St. Rose of Lima Catholic Church and Guadalupe County Hospital are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, comfy beds

The 74 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with satellite channels. Limited housekeeping is available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Jul 5 - Jul 6

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn City of Natural Lakes ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn City of Natural Lakes

Everyone (5) Family (5)
3 out of 5
Located right off the highway, easy access. Property is a little dated but comfortable. The check-in staff seemed reluctant to provide info that I needed, didn't offer until I asked (such as wifi access, etc.). Also, didn't give me clear instructions where to park to access my room, had to move my car twice.

Posted by on May 23, 2021

Was this review helpful to you?
Comment from Hotel Management

May 25, 2021 by Manager

Thank you for sharing your experience. We truly appreciate the insight regarding our staff and wifi . We hope to see you again and that you will be truly impressed with our continued improvements.

1 out of 5
Front desk 20-something year old girl was very rude. We ended up not staying here after she was so disrespectful and was very rude. Comfort Inn lost over $200 because of her. We went to a different hotel.

Posted by , from Texas on Jul 14, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2020 by Mitch-Feedback Moderation Associate

Dear Tam, sorry for the trouble you had, necessary actions are being done by the management regarding this matter. We thank you for leaving us your feedback. We assure you to give this necessary action.

5 out of 5
Good breakfast and coffee hot chocolate available 24 hrs

Posted by on Mar 15, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 15, 2020 by Janesq

Thank you so much we appreciate you staying with us

4 out of 5
All exceptionally superb! Very clean room, outstanding AC. Easy access to I40.

Posted by on Jul 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 17, 2019 by Manager

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room and access. We hope to see you again and that you will be truly impressed with our continued improvements.

4 out of 5

Posted by on Mar 1, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2 out of 5

Overpriced for the quality of the hotel.

Hotel was old & had no elevator. Only had 2 bath towels, which should be furnished with at least 4 since it was a King Suite. Would absolutely not stay there again.

Posted by , from O. on Jul 31, 2016

Was this review helpful to you?
5 out of 5

Christmas Day Traveling

Pros: The front desk crew were friendly and helpful. The breakfast crew were all cheerful and helpful. A delightful stay.
We had not originally planned on traveling Christmas day, but when we checked the weather, we knew we needed to get on the road to get to our destination MUCH sooner. We were so blessed to be able to get a room at Comfort Inn in Santa Rosa, NM. Everyone was helpful and very friendly. Thank you for such a warm welcome to Santa Rosa, NM.

Posted by , from Alexandria, LA on Dec 27, 2015

Was this review helpful to you?
Comment from Hotel Management

Jan 23, 2016 by Guest Relations Manager

Hello Tammi, It was a pleasure knowing that you had a comfortable stay at our hotel. Thank you so much for your kind comment about our staff being hospitable and efficient. we hope to accommodate your next lodging needs. Warm regards.

5 out of 5

Great Stopover on Cross Country Trip

Pros: All of the above.
Wonderful pool and spa, clean, comfy bed, quiet, friendly staff. What more could you ask for?

Posted by on Dec 8, 2015

Was this review helpful to you?
Comment from Hotel Management

Jan 23, 2016 by Guest Relations Manager

Dear guest, We thank you for the opportunity to serve you here at our hotel. I am very pleased that we have met your satisfaction following your visit, thank you for sharing such wonderful feedback, we hope to have the chance to serve you again.

4 out of 5

Nice hotel in Santa Rosa, NM

Pros: Clean room - comfortable bed.
Cons: Variety in hot breakfast, better lighting in wash area and availability of bottled water.
Location: We were passing through so this was not a destination. It is halfway between home and Tempe, AZ where family lives.
We enjoyed our stay here; one day on the way to Tempe and one day on the way home. The bed was comfortable and the room was clean. I was not a fan of the lighting in the sink area of the bathroom nor of the space. It was a tight squeeze for my husband and I to get ready to go. The breakfast was a nice addition although the hot food was the same on both Saturday and Sunday. The staff were friendly and the hotel clean. I was a bit disappointed that the vending machines all over the hotel were sold out of bottled water (three machines/4 slots EMPTY.) That is not the hotel's fault, but it might be nice if they added bottled water behind the front desk. It was a decent stay.

Posted by , from Newton, KS on Nov 15, 2015

Was this review helpful to you?
Comment from Hotel Management

Jan 23, 2016 by Guest Relations Manager

Dear guest, Your satisfaction and convenience is our top priority. Thank you for letting us know that we have succeeded in making your stay a great experience, I apologize however for the oversight and the vending machine ran out of bottled water, this should have been called to the attention of people in charge. We hope to have the opportunity to serve you again. Thank you for your business.

1 out of 5

Terrible

In my trip across country I satyed in almost 15 hotels and this was by far the worst one. Poor attitudes and subpar rooms. Skip it!!

Posted by on Aug 20, 2011

Was this review helpful to you?

About the Comfort Inn City of Natural Lakes

Location 2524 Historic Route 66, Santa Rosa, NM 88435

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn City of Natural Lakes offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Comfort Inn City of Natural Lakes also features laundry facilities, a front desk safe, and RV/bus/truck parking. Free self parking is available. This Santa Rosa hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn City of Natural Lakes offers 74 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs and hair dryers. This Santa Rosa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 25.00 per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Santa Rosa
  • Comfort Inn Santa Rosa
  • Comfort Inn
  • Comfort City Of Natural Lakes
  • Comfort Inn City of Natural Lakes Hotel
  • Comfort Inn City of Natural Lakes Santa Rosa
  • Comfort Inn City of Natural Lakes Hotel Santa Rosa

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://travel.travelocity.com/Santa-Rosa-Hotels-Comfort-Inn-City-of-Natural-Lakes.h3029935-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Santa-Rosa-Hotels-Comfort-Inn-City-of-Natural-Lakes.h3029935-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Santa-Rosa-Hotels-Comfort-Inn-City-of-Natural-Lakes.h3029935-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.