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"Room was big with lots of potential, furnishings very dated and worn " More

By a verified traveler on Mon 14 Aug 2023

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Hotel Description

Enjoy the golf course at this 3-star Santee hotel

Close to airport

You'll be within half a mile (1 km) of Carlton Oaks Country Club and 2 miles (3 km) of Santee Lakes with a stay here. Sportsplex USA Santee and San Diego Christian College are also within 3 miles (5 km).

18-hole golf course

A golf course and an outdoor pool are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed, Non Smoking (Living Room & Kitchen)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Living Room, Roll-In Shower, & Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Living Room, Kitchen, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Golf View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking (Living Room & Kitchen)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Carlton Oaks Lodge, Ascend Hotel Collection ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carlton Oaks Lodge, Ascend Hotel Collection

Everyone (9) Family (7)
3 out of 5
Room was big with lots of potential, furnishings very dated and worn

Posted by on Aug 14, 2023

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4 out of 5

Posted by , from Colleyville on Jul 20, 2023

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4 out of 5
The room was pleasant, clean and comfortable but there were no lights at the pool in the evening and the hot tub was badly worn out and appeared dirty (but most likely just stained?) Staff was limited and we were charged twice which we now have to dispute which is super inconvenient!

Posted by on Jul 17, 2023

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4 out of 5
Property is well established but in good repair with a number of updates. Check in staff spoke fairly professionally, however the area reeked of what smelled like marajuana smoke. We booked two rooms and had to come back and go through the process again for the 2nd room (because it was overlooked when we first checked in), however staff was apologetic. Rooms were on upper level and there was a nice ramp to walk up (as opposed to stairs).

Posted by on Jun 13, 2022

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5 out of 5
Nice pool

Posted by on Jul 18, 2021

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2 out of 5
Just the pool

Posted by on Jun 26, 2021

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5 out of 5
The golf course view from the restaurant / sports bar patio was beautiful. The food and drinks were good. The rooms were very clean and seemed recently updated. The bed was more comfortable than many I’ve had. The staff were all very pleasant.

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Carlton Oaks

Dear Guest, Thank you for taking the time to provide your review. It sounds like you had a good stay! We hope to see you in the future.

5 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 12, 2019 by Carlton Oaks

Dear Guest. Thank you for your kind review. We are glad you had a good stay. We hope to see you again soon.

4 out of 5
Secluded and quiet Comfortable beds Not your typical resort hotel

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Carlton Oaks

Dear Guest, Thank you for taking the time to share your feedback. We appreciate it!

4 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Carlton Oaks

Dear Guest, Thank you for taking the time to share your feedback. We appreciate it!

About the Carlton Oaks Lodge, Ascend Hotel Collection

Location 9200 Inwood Drive, Santee, CA 92071

Property Features

Carlton Oaks Lodge, Ascend Hotel Collection offers its guests a golf course, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at the business-friendly Carlton Oaks Lodge, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Santee hotel.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Carlton Oaks Lodge, Ascend Hotel Collection offers 50 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Santee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:30 AM.

Oaks Bar and Grill - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Oaks Golf Resort
  • Carlton Oaks Golf Resort Santee
  • Carlton Oaks Golf Santee
  • Carlton Oaks Resort
  • Carlton Oaks Golf Resort tee
  • Carlton Oaks Golf Resort
  • Carlton Oaks Lodge, Ascend Hotel Collection Hotel
  • Carlton Oaks Lodge, Ascend Hotel Collection Santee
  • Carlton Oaks Lodge, Ascend Hotel Collection Hotel Santee

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.