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4.5 out of 5

"great place, good and bountiful breakfast, helpful staff, clean and comfortable. would stay again. " More

By a verified traveler on Sat 06 Feb 2010

Hotel Description

Family-friendly 3.5-star hotel near Costanera Center

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Costanera Center and within 2 miles (3 km) of Clinica Santa Maria. Uruguay Park and Sculpture Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities and supervised childcare. WiFi in public areas is free.

Free WiFi, comfy beds

The 100 individually decorated guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Torremayor Lyon ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Torremayor Lyon

4 out of 5

torre mayor hotel

great place, good and bountiful breakfast, helpful staff, clean and comfortable. would stay again.

Posted by on Feb 6, 2010

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5 out of 5

Nice Hotel

My husband and I stayed for two nights in April 2009. Nice lobby, nice room, good breakfast, good location and close to the subway which was easy to navigate. Starbuck's a block away but the coffee at the hotel was good. The street was quiet, but a main road is a block away. We felt safe walking at night. Would definitely stay here again.

Posted by on May 2, 2009

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Renovations + Closures

This property is closed from March 27 2020 to September 30 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Torremayor Lyon. This 3.5-star Santiago hotel is smoke free.

  • 100 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2325 sq ft of conference space
  • 216 sq m of conference space
  • Built in 1994
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Arturo Merino Benitez Airport (SCL) (21.7 km / 13.5 mi)
  • Train station: Santiago Central Station (8.6 km / 5.4 mi)
  • Metro station: Los Leones Station (0.3 km / 0.2 mi)
  • Property shuttles: Beach shuttle, casino shuttle, and shopping center shuttle

Room Amenities

Hotel Torremayor Lyon offers 100 accommodations with minibars and safes. These individually decorated accommodations include desks. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

Los Arcos - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Torremayor Lyon

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Torremayor
  • Hotel Torremayor Santiago
  • Torremayor
  • Torremayor Hotel
  • Torremayor Santiago
  • Torremayor Hotel Santiago
  • Hotel Torremayor Lyon Santiago
  • Hotel Torremayor Lyon
  • Torremayor Lyon Santiago
  • Torremayor Lyon
  • Hotel Torremayor Lyon Hotel
  • Hotel Torremayor Lyon Santiago
  • Hotel Torremayor Lyon Hotel Santiago

You should know

  • The seasonal pool will open in December and close in February.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.