Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
4-star hotel near Costanera Center, connected to a shopping center

Choose dates to view prices

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Exterior
Exterior
Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace
Outdoor banquet area
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
Holanda 307, Santiago
  • Popular LocationCostanera Center7 min walk
  • Popular LocationPlaza de Armas6 min drive
  • Popular LocationSan Cristobal Hill13 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)29 min drive

Room options

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Accessible (Hearing)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Santiago

Providencia stay.A stay at this Providencia hotel places you within half a mile (1 km) of Costanera Center and 3 miles (5 km) of San Cristobal Hill. Julio Martinez Pradanos National Stadium and Plaza de Armas are also within 6 miles (10 km).

What's nearby

  • Costanera Center - 7 min walk
  • Plaza de Armas - 6 min drive
  • Julio Martinez Pradanos National Stadium - 7 min drive
  • Palacio de la Moneda - 8 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 32 min drive

Restaurants

  • Beppo Café - 3 min walk
  • Etienne Marcel - 2 min walk
  • Los Canallas - 4 min walk
  • El Honesto Mike - 5 min walk
  • Oggi - 2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

4-star hotel near Costanera Center, connected to a shopping center
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

  • 196 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (40 inches high)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

How close is Ola Santiago Providencia, Tapestry Collection by Hilton to the airport?

Ola Santiago Providencia, Tapestry Collection by Hilton is 14.6 mi (32-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Ola Santiago Providencia, Tapestry Collection by Hilton?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Ola Santiago Providencia, Tapestry Collection by Hilton on May 19, 2024 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have an airport shuttle?

Ola Santiago Providencia, Tapestry Collection by Hilton offers an airport shuttle 24 hours a day, on request, for a charge of USD 40 per vehicle, one-way.

Does Ola Santiago Providencia, Tapestry Collection by Hilton offer free breakfast?

Free breakfast isn’t provided at Ola Santiago Providencia, Tapestry Collection by Hilton, but buffet breakfast is offered for a fee of USD 20 for adults and USD 20 for children.

Is there a casino at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, there is no casino at this hotel.

What time is check-in at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Ola Santiago Providencia, Tapestry Collection by Hilton?

This hotel offers free self parking.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Ola Santiago Providencia, Tapestry Collection by Hilton features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a restaurant?

Ola Santiago Providencia, Tapestry Collection by Hilton is home to UGO BAR&FOOD, which features pool views, al fresco dining, and happy hour.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a spa?

There are no spa services available at this hotel.

How close is Ola Santiago Providencia, Tapestry Collection by Hilton to downtown Santiago?

Ola Santiago Providencia, Tapestry Collection by Hilton is 4.2 mi away from Santiago.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 251 reviews" "
Rating 8 - Good. 48 out of 251 reviews" "
Rating 6 - Okay. 14 out of 251 reviews" "
Rating 4 - Poor. 6 out of 251 reviews" "
Rating 2 - Terrible. 4 out of 251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Irene, Indian Trail

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very kind.
Stayed 2 nights in Jan 2024

10/10 Excellent

Felipe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Traveled with group, Traveled with partner
Great stay, staff very pleasant and helpful.
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Disappointing Stay
Extremely disappointing stay. The room is designed with style over performance. The double room had 1 “seat” positioned underneath a large lampshade so that each time you stood you would hit your head with the lampshade. There was 1 Nespresso cafe pod for 2 guests. This wasn’t replenished daily. During our 4 day stay we received a replacement pod on one occasion. The same applied to bottled water. There was 1 free bottle of water for 2 guests and 1 glass to drink it from. Seriously? Either don’t provide these items or provide a sufficient quantity for the number of guests. Toiletries. There was no hand soap in the dispenser and the shampoo ran out too on the second day. This should be checked daily by housekeeping. I found a used plastic conditioner bottle on the bathroom window ledge. On our second night we received a small bar of soap each and conditioner bottle (the same as I found discarded by a previous guest). Were we meant to receive this on day 1 or should this be replenished daily? It wasn’t! Bathroom window. The window above the shower had no blind or method of closing. Our first room was overlooked by another building who could see into our bathroom window! When I complained we moved to another room which still had the same problem (I was told it effects all rooms) but was less overlooked. The window is tinted, however, when the room light is on the tint doesn’t function. This also caused light to bleed into the room if the bathroom door was left open! Design ove
Stayed 5 nights in Jan 2024

10/10 Excellent

Denna Dudy

Stayed 1 night in Jan 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Qiang

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Becky

Stayed 1 night in Dec 2023

10/10 Excellent

Sunjay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful staff. Friendly & efficient
Stayed 2 nights in Dec 2023