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5.0 out of 5

"We stayed over New Year's for 9 nights with our two teenage children. The hotel is very chic and hip and our girls loved it. My husband and I felt lik ... " More

By a verified traveler on Thu 07 Jan 2016

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Hotel Description

5-star ski-in/ski-out hotel near Costanera Center

Near the slopes

You'll be steps from Peru Plaza and within a 10-minute walk of Apoquindo with a stay at this Las Condes hotel. Costanera Center and Los Leones Golf Club are also within half a mile (1 km).

Dining options, 2 bars/lounges

Ski-in/ski-out access, 3 restaurants, and A 24-hour gym are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and visit the 2 bars/lounges and poolside bar for drinks.

Wonderful Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$209* Per night/room Mar 29 - Mar 30

Spectacular Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wonderful Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Extreme Wow Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wow Suite, Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

W Santiago ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for W Santiago

Everyone (2)
5 out of 5

Posted by on Jul 23, 2019

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5 out of 5

Hip hotel in perfect location

Pros: Location is terrific, walking distance to several great restaurants as well as the mall.
Cons: Air conditioning needs to be colder. Even with our drapes closed all day, the room was not cool enough for me.
Location: You must eat at Tiramisu for the best pizza you will ever have. Also, have pork lomito or a hot dog at Domino's. Go to Bella Vista area for dinner.
We stayed over New Year's for 9 nights with our two teenage children. The hotel is very chic and hip and our girls loved it. My husband and I felt like old fogeys but we had a wonderful stay. The hotel has a small but beautiful roof top pool and bar area which was very nice since it was super hot and sunny when we were there. The breakfast buffet was top notch. The concierge could not have been more helpful. They recommended several excellent restaurants, many of which are in walking distance which was terrific. They also arranged a private tour of the vineyards because we had limited time. The front desk was also very helpful as we had to have our keys reset almost every day. I don't know why they seem to deactivate so frequently. My only complaint would be that the air conditioning was not cold enough. They came to "adjust" it, and were good enough to bring me a fan which was helpful. The other thing I would note is that I would prefer more lighting in the bathroom, particularly the toilet area. I know they want it to be "cool" but sometimes you need bright light! Also, the hallways and elevator banks were very dimmed, but that goes with the hip factor. I would stay here again. The price was also much better than other hotels in the area and for the money it was 5 stars.

Posted by , from New York, NY on Jan 7, 2016

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5 out of 5

AMAZING

The best hotel in the city! It is modern and creative! You will fall in love with it and not want to go back home!!

Posted by on May 7, 2010

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Property Features

W Santiago offers its guests ski-in/ski-out access and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury W Santiago. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Santiago hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2009
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Matta Station (8.3 km / 5.1 mi)
  • Metro station: El Golf Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

W Santiago offers 196 air-conditioned accommodations with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Karai - This restaurant specializes in Japanese cuisine.

NoSo - This restaurant specializes in international cuisine. Open daily.

Terraza - This restaurant specializes in international cuisine. Open daily.

Red2One - Onsite rooftop bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

W Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 19900–19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santiago W
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago
  • Hotel W Santiago
  • W Santiago Hotel
  • W Santiago Santiago
  • W Santiago Hotel Santiago

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.