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4.8 out of 5

"There were some minor issues when I first arrived, but they did all they could to rectify the problem, and I am more than satisfied with there solutio ... " More

By a verified traveler on Sun 07 Mar 2021

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Hotel Description

5-star luxury hotel near Malecon

Seaside stay

A stay at this Downtown Santo Domingo hotel places you steps from Blue Mall and within a 5-minute walk of Acropolis Center. Gate of San Diego and Agora Mall are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the 24-hour gym, poolside bar, and rooftop terrace.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$254* Per night/room Apr 13 - Apr 14

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

JW Marriott Hotel Santo Domingo ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Hotel Santo Domingo

Everyone (2) Family (1)
4 out of 5
There were some minor issues when I first arrived, but they did all they could to rectify the problem, and I am more than satisfied with there solutions. Great place to stay

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 9, 2021 by Alejandro Larrondo, General Manager

Thank you for share your recent experience with us, I am glad to know that our associates made you feel special. I will share your comments with the entire Hotel team as a thank you for the great job they are doing. We look forward to see you soon Best regards.

5 out of 5

Posted by on Sep 30, 2019

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5 out of 5
Excellent hotel in the middle of the city with a high end mall on the premises. Lots of excellent restaurant. Highly recommended. Best in the City of Santo Domingo

Posted by on Apr 29, 2019

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5 out of 5

Nice

Pros: Everything
Cons: The parking area
Location: Everything you want
Incredible facility. Amazing hotel. Very nice staff, hard security, amazing pool

Posted by on Jun 13, 2016

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Property Features

JW Marriott Hotel Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7309 square feet (679 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury JW Marriott Hotel Santo Domingo. For a fee, parking is available. This 5-star Santo Domingo hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7309 sq ft of conference space
  • 679 sq m of conference space
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6 AM to 11 AM.

Winstons Grill and Patio - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.

Vertygo 101 Lounge Bar - This poolside cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 16–21 for adults, and USD 13–17 for children
  • Fee for in-room wireless internet: USD 12.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.50 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marriott Santo Domingo
  • JW Marriott Hotel Santo Domingo
  • JW Marriott Santo Domingo
  • JW Santo Domingo
  • Marriott Hotel Santo Domingo
  • Marriott Santo Domingo
  • Santo Domingo Marriott
  • Jw Marriott Santo Domingo
  • JW Marriott Hotel Santo Domingo Hotel
  • JW Marriott Hotel Santo Domingo Santo Domingo
  • JW Marriott Hotel Santo Domingo Hotel Santo Domingo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.