Skip to main content
Beginning of main content
 Sao Paulo •1 Room
 Sao Paulo • 1 Room
Book online or call 1-855-214-3079 Phone Number

Sheraton Sao Paulo WTC Hotel

5-star property
Avenida Nacoes Unidas 12559, São Paulo, SP 1-855-201-7819
4.0 out of 5
Very good!
See all 1 travelocity Reviews

"Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our reque ... " More

By a verified traveler on Sun 29 May 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

5-star luxury hotel near Ibirapuera Park, connected to a shopping center

Itaim Bibi stay

A stay at this Itaim Bibi hotel places you within 3 miles (5 km) of Ibirapuera Park and 6 miles (10 km) of Morumbi Stadium. Transamerica Expo Center and São Paulo Museum of Art are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$150* Per night/room May 25 - May 26

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Sao Paulo WTC Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Sao Paulo WTC Hotel

Family (1)
4 out of 5
Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our request, the front desk arranged for a nurse/tech to do the COVID test in our room since most places were already closed, and closed the following day. This saved the day! We did encounter an issue where the a/c wasn’t working, and we were immediately “upgraded” to another room. That upgrade was bad. It was on an outdated floor with a room to match. Pretty depressing so we complained and right away got a room to match the original. The breakfast was good but unlike the rest of the hotels, they did not have a cook. You only had two options of already scrambled eggs which were runny if you like them that way. I missed not being able to get an omelette made! The hostess at the front for breakfast was the only staff that was not really nice. She had a don’t bother me attitude which is not normally found in the hotels we have visited. Some hiccups, but again, overall a good hotel since our issues were resolved right away.

Posted by on May 29, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 13, 2022 by Juliana Ferreira - Coordenadora de Qualidade

Dear Sebastian, Thank you for your feedback. We are sorry that your experience here was not up to your expectations. We hope to have the opportunity to see you again and offer you the truly Sheraton service.

About the Sheraton Sao Paulo WTC Hotel

Location Avenida Nacoes Unidas 12559, São Paulo, SP 04578-905

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from June 5 to June 5:

  • Swimming pool

Property Features

Sheraton Sao Paulo WTC Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Sheraton Sao Paulo WTC Hotel. Parking is available for a fee. This 5-star São Paulo hotel is smoke free.

  • 297 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Sao Paulo Olympic Village Station (2.2 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Sao Paulo WTC Hotel offers 297 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

DOC - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: BRL 350 per pet, per night, plus a one-time cleaning fee of BRL 350
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed pet cleaning fee applies per pet, per stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 80 per person
  • Covered valet parking fee: BRL 61.95 per day
  • Pet fee: BRL 350 per pet, per night plus BRL 350 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Sao Paulo WTC
  • Hotel Sheraton WTC
  • Hotel Sheraton WTC Sao Paulo
  • Sheraton Hotel WTC Sao Paulo
  • Sheraton Sao Paulo Hotel
  • Sheraton Sao Paulo WTC
  • Sheraton Sao Paulo WTC Hotel
  • Sheraton WTC
  • Sheraton WTC Hotel
  • WTC Sheraton
  • Sheraton Sao Paulo WTC Hotel Brazil
  • Sheraton Sao Paulo Wtc
  • Sheraton Sao Paulo WTC Hotel Hotel
  • Sheraton Sao Paulo WTC Hotel São Paulo
  • Sheraton Sao Paulo WTC Hotel Hotel São Paulo

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 5:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Sao-Paulo-Hotels-Sheraton-Sao-Paulo-WTC-Hotel.h525783-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Sao-Paulo-Hotels-Sheraton-Sao-Paulo-WTC-Hotel.h525783-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Sao-Paulo-Hotels-Sheraton-Sao-Paulo-WTC-Hotel.h525783-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.