6/10 Okay
Heather, Winnipeg
Traveled with family
Feb 22, 2024
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall, the room was adequate. It was large which was good as we were four adults in the room. That being said, we were only given two large bath towels, two face cloths and two hand towels, there were only two coffee mugs in the room and the coffee selection included a single serving of regular coffee or two single servings of decaf. Not enough for four adults. Called down to the desk two different times for items (coffee, cups and towels) which never arrived. Had to go to the desk to get them. Front desk staff was no help on a holiday Monday morning in helping us find somewhere for breakfast. Neglected to tell us that the hotel restaurant would open at 8:00 a.m. when we were looking for breakfast at 7:40 a.m. ended up randomly driving around and happened upon a Cora's restaurant that was open, thankfully. When we did eat in the hotel restaurant the food was very good, better than expected even. Breakfast staff was super friendly and attentive, dinner service was much, much slower, almost non-existent. Overall, the room served the purpose as we were really just there to sleep then gone all day. We found if we left a note for cleaning staff we could get the extra coffee and other items we needed. Would stay here again as the location is good for my needs. Might not put four adults in the same room again though, seems to be more than what the hotel expects.
Heather
Stayed 3 nights in Feb 2024