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4.0 out of 5

"When shut the Door to the room was not tightly closed and weather strips were hanging off " More

By a verified traveler on Sun 17 Sep 2023

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Hotel Description

Hotel near River Street in Savannah

Heart of Savannah

A stay at this Historic Downtown Savannah hotel places you within half a mile (1 km) of River Street and 2 miles (3 km) of Forsyth Park. City Market and Ships of the Sea Maritime Museum are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Sep 24 - Sep 25

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Savannah Historic District ratings based on 51 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Savannah Historic District

Everyone (12) Couples (12) Family (22)
3 out of 5
When shut the Door to the room was not tightly closed and weather strips were hanging off

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 20, 2023 by Hotelmgmt

Willie, we sincerely apologize for the issues with your guest room’s door. Your feedback is valuable and will be addressed immediately by our maintenance team to ensure all of our accommodations reflect our high standards moving forward. Thank you for bringing this to our attention. We hope for the chance to welcome you back and earn another star or two.

4 out of 5
I was able to get the room on the second floor, would have perferred room on the first floor

Posted by on Aug 25, 2023

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Comment from Hotel Management

Aug 26, 2023 by Hotelmgmt

Larry, thank you for your feedback. While we're glad you had a positive stay, we're sorry about the room location not meeting your preferences. We'll strive to improve and hope to welcome you back for a perfect stay soon!

5 out of 5
Staff super nice and helpful

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 13, 2023 by Hotelmgmt

Our team loved welcoming you, Cathy, and they will be delighted to hear that their warm, attentive service added so much to your experience! Thank you for choosing the Best Western Savannah Historic District and sharing your positive feedback. We can't wait to host you again the next time you plan a visit to our area!

4 out of 5
Very close to the Riverside.

Posted by , from NEW HAVEN on Jul 18, 2023

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Comment from Hotel Management

Jul 19, 2023 by Hotelmgmt

Maribel, we're delighted that you enjoyed our close proximity to River Street! Thank you for choosing us for your Savannah getaway and sharing your four-star rating. We hope to welcome you back again soon!

4 out of 5
The staff was amazing. Mary (Concierge) was helpful and had suggestions for us. Other staff was friendly, we enjoyed talking with John Earl and Tia was great. Bridgett and Val, and Eric too. The room was updated and Very nice, clean. Our only disappointment was the pool area, which is off to the side of property, but encased by brick walls for privacy. The Lounge chairs were very old and dingy. The pool are needs to be updated. We also had problems with neighborhood kids (non paying unregistered quests) jumping and wall and we would find them in the pool. (Once in their underware so we new they didnt belong there) Eric told us if that ever happened to let him know and desk person did come to chase them out. Because of this ongoing problem the pool lock did not unlock with our keycard and we had to ask them to open the pool whenever we wanted to use it. I feel was their attempt to keep the kids out….they try. The free breakfast buffet was very very good….lots of choices and always hot and dining are was pleasant and always very clean. I would stay again next time in Savannah.

Posted by on Jun 22, 2023

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Comment from Hotel Management

Jun 24, 2023 by Hotelmgmt

Thank you for taking the time to leave us a review, Lorrie! Your kind words about our team members are very much appreciated, and we're delighted to hear that they provided you with warm and attentive service. We do regret the inconveniences you faced with our pool area during your stay, and we will discuss this further with management to learn how we can prevent these issues and ensure a better experience for our guests. It's great that our complimentary breakfast was the perfect start to your mornings, and we look forward to sharing your compliments with our chefs! Please hurry back soon so we can make your next stay flawless all-around.

1 out of 5
Poor and unfriendly services. Stuff needs more training regarding customer service and professionalism. When asked if there was a hair dryer in the room, answer was no. BW doesn’t provide hair dryer…

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 13, 2023 by Hotelmgmt

Yasha, we're truly sorry to hear about your disappointing experience and the service shortcomings you encountered. We strive to provide warm hospitality and a helpful response to any requests, and it’s clear that we missed the mark during your stay. Please know that we will be discussing your comments with our team as an opportunity for retraining. We hope you'll give us another chance to welcome you and exceed your expectations.

2 out of 5
The front desk personnel were rude and unfriendly. There was a cigarette butt sitting on the air conditioner when we arrived in our room and the rug was sticky. The door to our room had a gap at the bottom to the outdoors. It was a very unpleasant experience

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 7, 2023 by Hotelmgmt

It's truly disappointing to learn that your visit fell short of the excellent experience we aim for, Karen, and we wish we could have connected with you personally about your comments. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. We will use your comments to ensure excellence going forward and we hope to have a second chance to improve your impression of us.

5 out of 5
Friendly staff. Adequate room.

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 1, 2023 by Hotelmgmt

Thomas, it was a pleasure to have you stay with us and we're happy to hear you appreciated our service and comfort. Thank you for your review! We hope to see you again soon at the Best Western Savannah Historic District.

2 out of 5
No towel replenishment, No room temperature control, No hot water. Also watch your bill for parking charges even after you have informed the front desk you do not need a parking spot.

Posted by on Mar 22, 2023

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Comment from Hotel Management

Mar 23, 2023 by Maggie Harley, General Manager

Marlene, we are disheartened to learn about your experience, as exceptional hospitality is always our goal. Our team will be reviewing your comments internally to see where retraining and extra attention may be needed to consistently provide top-notch service. Please allow us a second chance to make a better impression.

4 out of 5
The cleanliness and accuracy of cleaning and preparing the room exceeded my expectations

Posted by on Feb 2, 2023

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Comment from Hotel Management

Feb 3, 2023 by Hotelmgmt

We can’t think of a more lovely comment, Antonella! Our team is dedicated to providing fresh, welcoming accommodations and we’re so glad it shows. Thank you for choosing the Best Western Savannah Historic District. We’d love to serve you again soon!

About the Best Western Savannah Historic District

Location 412 W Bay Street, Savannah, GA 31401

Property Features

Best Western Savannah Historic District offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Savannah Historic District. For a fee, parking is available. This Savannah hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Savannah Amtrak Station (5.5 km / 3.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Savannah Historic District offers 89 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 100 per stay), plus a deposit of USD 0 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet deposit: USD 0 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus District
  • Best Western Plus District Hotel
  • Best Western Plus District Hotel Savannah Historic
  • Best Western Plus Savannah Historic
  • Savannah Historic District
  • Best Western Savannah Historic
  • Best Western Savannah Historic District
  • Best Western Plus Savannah Historic District Hotel Savannah
  • Best Western Savannah Historic District Hotel
  • Best Western Plus Historic District Hotel
  • Best Western Plus Historic District
  • Best Western Savannah Historic District Savannah
  • Best Western Savannah Historic District Hotel Savannah

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.