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"Better places to stay for the same or slightly more money. Food is overpriced for limited selection. Rooms are either great (facing golf course) or ... " More

By a verified traveler on Mon 04 Oct 2021

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Hotel Description

4-star spa hotel near Tlaquepaque Arts and Crafts Village

In Sedona

You'll find Tlaquepaque Arts and Crafts Village and Chapel of the Holy Cross within 2 miles (3 km) of this Sedona hotel. Broken Arrow Trailhead and Lanning Gallery are also within 2 miles (3 km).

Full-service spa, dining

This hotel features a full-service spa, 4 outdoor tennis courts, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as free WiFi in public areas and free Internet in public areas. You'll appreciate the outdoor pool, bar/lounge, and concierge services.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 137 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, room service, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$180* Per night/room May 31 - Jun 1

Poco King, 1 King Bed, Red Rock View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Getaway for two

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Poco Diablo Resort ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Poco Diablo Resort

Everyone (5) Couples (3) Family (5)
3 out of 5
Better places to stay for the same or slightly more money. Food is overpriced for limited selection. Rooms are either great (facing golf course) or motel-like if in adjacent buildings

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 4, 2021 by Poco Diablo

Good morning Anthony, Thank you for your feedback regarding your visit to Poco Diablo Resort. We will be certain to pass on the information to the appropriate departments. We are very excited about the future as our renovations have started in the Lobby area. Hope to see you again in the future.

5 out of 5
The staff was wonderful and kind, the room was clean, very comfortable and there were great amenities including nice bathrobes. The shower supplies were wonderful!

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Candyce

Thank you for your review. We appreciate your feedback!

5 out of 5

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 17, 2021 by Candyce

Thank you for your review. We appreciate your feedback!

1 out of 5
The room after cleaning had clothes left in it from the prior tenants, the drain in the bathtub was plugged making it a pool when you showered. There was no tv remot i the room and when we tried to call down to the front desk 12 times over an hour time without sucess we realized tbe phone it self was not programed to call front desk or room service apparently. So we had to wal down there for help. Also, this does not have AC the amount of muggyness in the room only cones from swamp coolers!!!!!!!!!!!!!!!!! 69 and still sticky, gross.

Posted by on May 9, 2021

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3 out of 5
I like that there was a spot on site and the pool and hot tub were open

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 7, 2021 by Candyce

Thank you for your review. We appreciate your comments!

4 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Mar 26, 2021 by Candyce

Thank you for your review. We appreciate your feedback!

3 out of 5
The good: staff was helpful and friendly, the room was clean, food from the restaurant was very good and the location was great. Close to great hiking, close to town, but a couple of miles away from the crazy traffic of Uptown. The not so good: Room door was stuck when I arrived, so I went and found someone to help. He got it unstuck, and then checked the a/c and tv to make sure they were working because, “the property is old and needs a lot of updating and maintenance (his words).” I had a basic first floor room, and it faced the parking lot...it really felt like a “motel,” not a (over $200 a night) hotel. There are rooms that face the pool area, so those might be better. The room itself was clean, but dark and old looking. The first day I came back from hiking around 6pm and the bed wasn’t made, the trash was still full, and the tray from the previous nights room service was still there. I thought they forgot my room, but the towels were changed out. I ordered room service again and asked them to take the old tray. There was a door leading to the adjoining room and I had to stuff towels at the bottom of the door because I could hear everything from the room next door. If you only care about hiking and sightseeing while there, this hotel is fine. But if you want to come back to your room, relax, hang out and enjoy the space or view from your room, try somewhere else.

Posted by , from Fort Myers, Florida on Oct 11, 2020

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5 out of 5
Super clean. The convenience of our room location for our dog was perfect. It had a patio right in front of our door and laundry close by as well. Location of this resort was close to everything.

Posted by on Nov 11, 2019

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2 out of 5
Beautiful grounds. Restaurant had small selection of food. Room 402 was down low and we could hear everything outside and constantly water running. Also travelocity site was misleading when choosing room it showed that all rooms had balconies. Not try

Posted by on Oct 7, 2019

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5 out of 5

Posted by on Jul 7, 2019

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Property Features

Poco Diablo Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A spa tub, a fitness center, and spa services are also featured at the business-friendly Poco Diablo Resort. Smoking is allowed in designated areas at this 4-star Sedona hotel.

  • 137 guestrooms or units
  • 2 levels
  • 10 buildings
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 4
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

Poco Diablo Resort offers 137 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Cottonwood Lounge - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby

Spa Services

The Spa at Poco Diablo has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 19 for adults, USD 6 and USD 19 for children (approximately)
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poco Diablo
  • Poco Diablo Resort
  • Poco Diablo Resort Sedona
  • Poco Diablo Sedona
  • Poco Diablo Hotel Sedona
  • Radisson Poco Diablo Hotel
  • Radisson Poco Diablo Resort
  • Radisson Sedona
  • Sedona Radisson
  • Poco Diablo Resort Hotel
  • Poco Diablo Resort Sedona
  • Poco Diablo Resort Hotel Sedona

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.