"Our waiter Mario was very nice and hospitable. He made sure we were taken care of. " More
You'll find Gallery Row and Exposures International Fine Art Gallery within 2 miles (3 km) of this hotel. Lanning Gallery and Snoopy Rock are also within 2 miles (3 km).
Full-service spa, dining
This hotel features a full-service spa, 4 outdoor tennis courts, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as dry cleaning/laundry services and free Internet in public areas. You'll appreciate the outdoor pool, bar/lounge, and concierge services.
May 26, 2023 by Customer Service
Thank you for the fantastic review, Martha!It's outstanding your time at Poco Diablo Resort was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Mario who ensure our guests are getting the best level of service. That's what we like to see!We can't wait until your next visit so we can once again share our high-caliber service with you.
May 14, 2023 by Customer Service
Sarah, thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations.We apologize for the inconvenience you faced with the unusual smell in the lobby, and rest assured that our team will look into this matter. We're saddened that you had to wait for service at the bar area, we appreciate your feedback, and we will work on improving our attentiveness for future guests.Regarding the pool being closed, we apologize for any disappointment this may have caused during your visit. We understand your frustration and assure you that we strive to maintain our facilities for the enjoyment of all guests.We're glad that the check-in process went smoothly and that our front desk team was pleasant. However, we understand that the overall experience didn't reflect the value you expected. We take all customer feedback seriously and will work on enhancing the quality of our services and the overall guest experience.Once more, we apologize that your stay fell short of expectations and appreciate your feedback. Your input will help us improve, and we wish you better experiences on your future travels.
May 3, 2023 by Customer Service
Thank you for the great rating, Catherine!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Poco Diablo Resort. We'd like to share an even better experience with you soon.
Feb 25, 2023 by Candyce, reservations
Thank you so much for your review, Sally. We appreciate it!
Jan 9, 2023 by Customer Service
Thank you for the wonderful review, Tamara!It's outstanding your time at Poco Diablo Resort was so fantastic! We're thrilled you enjoyed our beautiful views so much. We strive for excellence and your praise for our quiet environment lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!
Jul 15, 2022 by Candyce, Reservations
Thank you for your comments, Cynthia! We appreciate your review. Please come back and see us again.
Oct 4, 2021 by Poco Diablo
Good morning Anthony, Thank you for your feedback regarding your visit to Poco Diablo Resort. We will be certain to pass on the information to the appropriate departments. We are very excited about the future as our renovations have started in the Lobby area. Hope to see you again in the future.
Jul 8, 2021 by Candyce
Thank you for your review. We appreciate your feedback!
Poco Diablo Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A spa tub, a fitness center, and spa services are also featured at the business-friendly Poco Diablo Resort. Smoking is allowed in designated areas at this 4-star Sedona hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Poco Diablo Resort offers 137 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sedona hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Willows Kitchen &Wine Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Spa at Poco Diablo has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.