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4.1 out of 5

"Rooms are nice, big, and very clean. Unfortunately check-in with DeLoraine who was at the front desk when I checked in was very unpleasant.. She is ru ... " More

By a verified traveler on Thu 20 Apr 2023

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Hotel Description

3-star aparthotel perfect for exploring Sedona

West Sedona stay

Within a 15-minute walk of this West Sedona aparthotel, you'll find Grasshopper Point Picnic Area and Sedona Skatepark. Sunset Trail and Sugarloaf Mountain Trailhead are also within 2 miles (3 km).

Sauna, terrace

This aparthotel features an indoor pool and a gym. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. There's a sauna on site, and laundry facilities and concierge services are also offered.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 40 apartments also offer free WiFi and patios. Other amenities include flat-screen TVs, microwaves, and coffee/tea makers. Housekeeping is available on request.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max
$270* Per night/room Oct 31 - Nov 1

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 10 Max

Sedona Springs Resort by VRI Americas ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sedona Springs Resort by VRI Americas

Everyone (3) Family (5)
3 out of 5
Rooms are nice, big, and very clean. Unfortunately check-in with DeLoraine who was at the front desk when I checked in was very unpleasant.. She is rude and offensive and has forgotten who and what a paying visitor is, she should not be working the front desk, so this set the tone for the stay and as the saying goes "first impressions" are everything!

Posted by on Apr 20, 2023

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Comment from Hotel Management

Apr 21, 2023 by Martin Ebel - General Manager

Good morning Mark,I want to thank you for taking the time to let us know about your stay with us, your time is very valuable, and I appreciate you.Let me start by saying that DeLoraine is an exceptional employee, and this instance was very surprising to me. None the less, how she treated you is not acceptable at all. She was counseled about her behavior, and I am confident that this will not happen again. My apologies for this and I truly hope that you give us another try in the future.

4 out of 5
Dated but decent

Posted by , from Olympia on Feb 28, 2023

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Comment from Hotel Management

Feb 28, 2023 by Martin Ebel

Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

5 out of 5
Great stay

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 20, 2023 by Martin Ebel

Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

1 out of 5
Not a 3-Star property. 2 - 2.5. Checked us into a room that already had a guest.

Posted by , from Rochester Hills on Feb 8, 2023

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Comment from Hotel Management

Feb 8, 2023 by Martin Ebel

Thank you so much for taking the time to provide us with a review of our resort. We truly appreciate it. Thank you for letting us know where we fell short of your expectations. We will certainly look into your comments. Thank you for staying with us. We look forward to seeing you again in the near future.

5 out of 5
The mattress on the side closest to the door is very soft on the edge of the mattress. I needed to sleep in the middle of the bed to not roll off. The ceiling heater vent in the sitting area is hanging loose on one side with only one screw holding it instead of two. The rest of the unit was excellent.

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 15, 2022 by Martin Ebel – General Manager

Leonard, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. We will definitely look into the mattress and ceiling vent, thank you for mentioning it. Thank you for staying with us. We look forward to seeing you again.

5 out of 5
We enjoyed our stay. We were late getting there. We called the front desk to let them know it would be around 10:00 pm when we arrived. We were able to cheek in with out any problems. 😁❤️👍. The thing that would have been nice , would have been nice was parking closer to our room. We were in 211P. All the way to the back. It was quite a walk for someone with a bad knee. We had to get all out luggage way back there, up steps then into our room. I would stay again, now I know to ask for a handy cap room.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 25, 2021 by Martin E. - Asst. GM

Thank you so much for taking the time to provide us with such a nice review of our resort, we truly appreciate it. Thank you for staying with us and we look forward to seeing you again.

5 out of 5
Our stay at this property was excellent. We had ample room for our entire family. Four swimming pools to choose from and my family loves to swim. We were walking distance to restaurants and short drives to everything else. Loved the rooms and beds were comfortable. We had two bedrooms and three sofa beds for extra sleeping room. A balcony off of both bedrooms and one off the living room. The fireplace was not functional because of the time of year, but was beautiful to look at. We were very happy with our stay. Would definitely come back.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 27, 2019 by GR

Hi Packlady, Happy to see you enjoyed the accommodations at the Sedona Springs Resort. We appreciate your review and feedback and we certainly hope we can welcome you back soon!

4 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 27, 2019 by GR

Thank you for the review!

4 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

Jun 18, 2019 by Reservations

Thank you for the rating!

5 out of 5

Posted by on Jan 17, 2019

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About the Sedona Springs Resort by VRI Americas

Location 55 Northview Rd, Sedona, AZ 86336

Renovations + Closures

The following facilities will be closed during November, December, January, February, and March:

  • One of the swimming pools

Property Features

Sedona Springs Resort by VRI Americas offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and a vending machine are also featured at Sedona Springs Resort by VRI Americas. Free self parking is available. This 3-star Sedona aparthotel is smoke free.

  • 40 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sedona Springs Resort by VRI Americas offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Sedona aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Private patio
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Virtual front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sedona Springs
  • Sedona Springs Hotel Sedona
  • Sedona Springs By Vri Americas
  • Sedona Springs Resort a VRI resort
  • Sedona Springs Resort by VRI Americas Sedona
  • Sedona Springs Resort by VRI Americas Aparthotel
  • Sedona Springs Resort by VRI Americas Aparthotel Sedona

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:30 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.