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"Good location Was supposed to have breakfast but was not available " More

By a verified traveler on Sat 10 Jul 2021

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Hotel Description

Hotel perfectly located for exploring Sevierville

City center stay

Your stay at this Sevierville hotel places you within a 10-minute walk of NASCAR SpeedPark Smoky Mountains and Tanger Outlets. Smoky Mountain Opry and WonderWorks are also within 2 miles (3 km).

Indoor pool

This hotel features an indoor pool and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Free self parking is offered and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free local calls. Refrigerators, microwaves, and coffee/tea makers are also available.

Standard Room, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oak Tree Lodge ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Oak Tree Lodge

Everyone (3) Couples (1) Family (4)
5 out of 5
Good location Was supposed to have breakfast but was not available

Posted by on Jul 10, 2021

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3 out of 5
Old and very used

Posted by on Jul 3, 2021

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3 out of 5
Nice location. Good landscaping. Walls too thin, could not get any sleep either night due to noise from adjacent rooms.

Posted by on May 30, 2021

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1 out of 5

Posted by on Mar 22, 2021

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5 out of 5
Great place. Clean cozy location was good, great staff made you feel at home

Posted by on Feb 23, 2019

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Comment from Hotel Management

Apr 2, 2019 by GM

Thank you for the kind words about your last stay with us. I will relay the message to the staff and they will be overjoyed to hear that they achieved their goal of making a guest stay the best and welcoming. We hope to see you again soon.

2 out of 5
We were given the worst room. We had stayed before and stayed in big room with jacuzzi tub and fireplace. Thats what we were reserved for. Bait and switch. Half of bathroom in one place. Rest in another. 2 very small rooms opened to each other no door and no fireplace. Free breakfast was awful. Left and went to ihop. The young man checking us in couldnt of cared less. Dissappointed!!

Posted by on Jan 2, 2019

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4 out of 5

Fun pool area for the kids

Pros: The pool was the highlight for our family.
Cons: The breakfast needs assistance. The room is incredibly small and the quality of the food is not very good. New sheets & bedding - ours had holes
Location: We saw the adventure park, the island, and a large shopping center but did not experience it as we were there to visit family.
We stayed at this hotel while visiting family over the holiday weekend. Our young kids (ages 2 and 5) had so much fun with the outdoor pool and splash pad. The slide was so slow and the kids had to push themselves down the slide but this was actually good for my 2 year old. He loved being able to keep up with his older brother. Our window from our hotel had a view of the adventure park and we were able to watch the zipliners fly by our window or horses running down the hill. Our kids thought it was so fun to watch. The hotel was easy to navigate and we felt very safe at night.

Posted by on Jun 1, 2016

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3 out of 5

Could have been better

Pros: Check in was easy and staff was friendly. Enjoyed having a balcony off the room. The breakfast was good.
Cons: General cleanliness and maintenance.
The staff was very friendly and helpful. I was disappointed to see several cobwebs in the bathroom over the mirror and mildew on the shower curtain. The carpet in the room felt dirty to bare feet, which didn't stay bare for long! The mattress on one of the beds hung off one side of the boxspring about 12 inches and because it's such a heavy mattress, couldn't be easily moved. The lining on the underside of some of the chairs in the room was loose and hanging down, something that could easily be fixed and would make a much nicer appearance. The pool was dirty and needed to be vacuumed. The breakfast facility was too small!!! There is no ventilation in the indoor pool area.

Posted by on May 16, 2016

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Property Features

Oak Tree Lodge offers its guests an indoor pool, a seasonal outdoor pool, a waterslide, and a children's pool. WiFi is free in public spaces. The business-friendly Oak Tree Lodge also features tour/ticket assistance and an elevator. Free self parking is available. This Sevierville hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Oak Tree Lodge offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oak Tree Lodge
  • Oak Tree Lodge Sevierville
  • Oak Tree Sevierville
  • Oak Tree Hotel Sevierville
  • Oak Tree Lodge Sevierville Tn
  • Oak Tree Lodge Hotel
  • Oak Tree Lodge Sevierville
  • Oak Tree Lodge Hotel Sevierville

You should know

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.