Feel at ease with free flight cancellations within 24 hours of booking
Change your flight without a fee on select flights
Number of Flights
Our flight was delayed and we missed our connection
on-line check-in ineffective for foreigners, no self service boarding pass options, service is minimal
The Shanghai airport staff doesn’t know what they’re doing, I was given misinformation multiple times, held up in a line and made to wait because they could not decide whether I should enter into the country or not to get on my next flight to LA, in the end I made it to the check-in counter 10 minutes late and missed the flight, I was told because the staff had an issue, the airline was not responsible for what happened and that I could book a flight to LA at full price for 6080RMB with no option for a refund.