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Best Western Premier Shenzhen Felicity Hotel

4.0 star property
4-star hotel near Luohu Commercial City, connected to a shopping center

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Photo gallery for Best Western Premier Shenzhen Felicity Hotel

Interior entrance
Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
7.6

Good

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010
  • Popular LocationLuohu Commercial City1 min walk
  • Popular LocationLuohu Port7 min walk
  • Popular LocationDongmen Pedestrian Street3 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)38 min drive

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

10/10 Exceptional
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

7.2/10 Good
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.2/10 Very Good
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.1/10 Wonderful
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

  • 581 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8/10 Very Good
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.9/10 Excellent
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, desk

Superior Suite

8.8/10 Excellent
  • 581 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
CYBO Station
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (118)
The price is $55
per night
$64 total
includes taxes & fees
Jun 7 - Jun 8
CYBO Station

About the neighborhood

Shenzhen

Central Shenzhen getaway .You'll be steps from Luohu Commercial City and within a 10-minute walk of Luohu Port with a stay at this Luohu hotel. Also, Dongmen Pedestrian Street is within 2 miles (3 km) and Shenzhen Convention and Exhibition Center is within 6 miles (10 km).

What's nearby

  • Luohu Commercial City - 1 min walk
  • Luohu Port - 7 min walk
  • Dongmen Pedestrian Street - 3 min drive
  • Huaqiangbei - 5 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 1 min walk
  • Luohu Station - 14 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • 麦当劳 - 6 min walk
  • 夏雪花 - 14 min walk
  • 三岛小厨 - 1 min walk
  • 港逸茶餐厅 - 7 min walk
  • 港城茶馆 - 11 min walk

About this property

Best Western Premier Shenzhen Felicity Hotel

4-star hotel near Luohu Commercial City, connected to a shopping center
Best Western Premier Shenzhen Felicity Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, a meeting room, and limo/town car service are available. A library, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Best Western Premier Shenzhen Felicity Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Shenzhen hotel is smoke free.

  • 541 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Best Western Premier Shenzhen Felicity Hotel offers 541 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 60 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Premier Shenzhen Felicity Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 60 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Best Western Felicity
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Frequently asked questions

How close is Best Western Premier Shenzhen Felicity Hotel to the airport?

Best Western Premier Shenzhen Felicity Hotel is 32.5 mi (55-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Premier Shenzhen Felicity Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Best Western Premier Shenzhen Felicity Hotel on May 25, 2024 start from $56.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Shenzhen Felicity Hotel have an airport shuttle?

Best Western Premier Shenzhen Felicity Hotel offers an airport shuttle 24 hours a day, for a charge of CNY 350 per vehicle, one way.

Does Best Western Premier Shenzhen Felicity Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Premier Shenzhen Felicity Hotel, but buffet breakfast is offered for a fee of CNY 60 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Best Western Premier Shenzhen Felicity Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Premier Shenzhen Felicity Hotel?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Best Western Premier Shenzhen Felicity Hotel?

This hotel offers free self parking.

Does Best Western Premier Shenzhen Felicity Hotel have a pool?

Best Western Premier Shenzhen Felicity Hotel features an outdoor pool.

Does Best Western Premier Shenzhen Felicity Hotel have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and brunch.

Does Best Western Premier Shenzhen Felicity Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Best Western Premier Shenzhen Felicity Hotel to downtown Shenzhen?

Best Western Premier Shenzhen Felicity Hotel is 3.5 mi away from Shenzhen.

Best Western Premier Shenzhen Felicity Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 218 out of 1000 reviews" "
Rating 8 - Good. 495 out of 1000 reviews" "
Rating 6 - Okay. 185 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Yao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location, good service , good value
Stayed 2 nights in Dec 2023

10/10 Excellent

Say Seng

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

4/10 Poor

JOSEPH, orem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

8/10 Good

Hans

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Wai Kit

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Norman, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Nabil

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023