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JW Marriott Hotel Shenzhen

5.0 star property
5-star luxury hotel near Splendid China Folk Village

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Photo gallery for JW Marriott Hotel Shenzhen

Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Golf view
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000
  • Popular LocationHappy Coast7 min drive
  • Popular LocationSplendid China Folk Village8 min drive
  • Popular LocationWindow of the World8 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)54 min drive

Room options

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Studio Suite, 2 Double Beds

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10/10 Exceptional
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

10/10 Exceptional
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9/10 Wonderful
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Golf View

Studio Suite, 1 King Bed, Golf View | Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 King Bed, Golf View

8.6/10 Very Good
  • 646 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

City center stay.A stay at this Futian hotel places you within 3 miles (5 km) of Splendid China Folk Village and 6 miles (10 km) of Happy Valley. Window of the World is 4.8 mi (7.7 km) away.

What's nearby

  • Coco Park Shopping Center - 5 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive
  • Happy Coast - 7 min drive
  • Splendid China Folk Village - 8 min drive
  • Window of the World - 8 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Xiangmihu Station - 9 min walk
  • Hong Kong International Airport (HKG) - 55 min drive

Restaurants

  • The Lounge - 10 min walk
  • Café Chinois - 1 min walk
  • 钓屋 - 15 min walk
  • 星巴克 - 10 min walk
  • 皇潮食府 - 16 min walk

About this property

JW Marriott Hotel Shenzhen

5-star luxury hotel near Splendid China Folk Village
JW Marriott Hotel Shenzhen offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center, 9 meeting rooms, and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury JW Marriott Hotel Shenzhen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 402 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Shenzhen offers 402 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 198 for adults and CNY 118 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch Smart TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

  • The seasonal pool will open April 01 and close November 24.
  • Pool access available from 7:00 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

How close is JW Marriott Hotel Shenzhen to the airport?

JW Marriott Hotel Shenzhen is 18.8 mi (35-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Hotel Shenzhen?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on Jun 16, 2024 start from $117.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Hotel Shenzhen have an airport shuttle?

Airport shuttle services are not available at JW Marriott Hotel Shenzhen.

Does JW Marriott Hotel Shenzhen offer free breakfast?

Free breakfast isn’t provided at JW Marriott Hotel Shenzhen, but buffet breakfast is offered for a fee of CNY 198 for adults and CNY 118 for children.

Is there a casino at JW Marriott Hotel Shenzhen?

No, there is no casino at this hotel.

What time is check-in at JW Marriott Hotel Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at JW Marriott Hotel Shenzhen?

This hotel offers free self parking.

Does JW Marriott Hotel Shenzhen have a pool?

JW Marriott Hotel Shenzhen features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10 PM.

Does JW Marriott Hotel Shenzhen have a restaurant?

JW Marriott Hotel Shenzhen is home to Cafe Chinois 万豪西餐厅, which features Asian cuisine.

Does JW Marriott Hotel Shenzhen have a spa?

Pamper yourself with a day at Yue Spa 悦水疗, where you can enjoy hot stone massages, detox wraps, and mani/pedis.

How close is JW Marriott Hotel Shenzhen to downtown Shenzhen?

JW Marriott Hotel Shenzhen is 1.7 mi away from Shenzhen.

JW Marriott Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 371 reviews" "
Rating 8 - Good. 121 out of 371 reviews" "
Rating 6 - Okay. 42 out of 371 reviews" "
Rating 4 - Poor. 11 out of 371 reviews" "
Rating 2 - Terrible. 9 out of 371 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

sin kwan

Liked: Property conditions & facilities, room comfort
Ms Yau
The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
Stayed 1 night in Jan 2024

10/10 Excellent

MAYBELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful short stay!
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Stayed 1 night in Dec 2023

8/10 Good

CHRISTINE

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Camila

Stayed 4 nights in Dec 2023

10/10 Excellent

Chak Lam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in was super efficient! Very friendly front desk staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Zhigang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, well maintained, very friendly staff, everything perfect
Stayed 1 night in Jul 2023

10/10 Excellent

Min

Stayed 2 nights in Apr 2023

8/10 Good

YUSUKE, London

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was good but majority of the staff was not good at English.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
Stayed 2 nights in Nov 2021